Nalene Manalo, Head

Nalene Manalo

Head

KM Trading

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Hotel and Restaurant Management
Experience
12 years, 0 Months

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Work Experience

Total years of experience :12 years, 0 Months

Head at KM Trading
  • United Arab Emirates
  • My current job since October 2013

Reconcile credit card and bank statement.
Ensured to check the posted transactions are accurate based on the bank statement.
Administration of journal entry accounting
Ensured that all journal requests received are accurate prior to posting into ERP.
Preparing data for POS verification
Checking the cash collection slip of the cashier per shift.
Posts customer payments by recording cash, checks, and credit card transactions.
Ensured that credit card and bank statement are tallied.
Chargeback / Refund process
Maintain appropriate documentation, investigation and giving feedback to the branch for the issues encountered.

Customer Service Assistant at Mandurriao Star Incorporated -The SM Store
  • Philippines
  • October 2011 to April 2011

2013
Processing the bills payment and government service of the customers.
Ensured that all received transactions and payments on a specific agencies are tallied and accurate prior to posting in system.
Informing the customer about the existing promotion.
Giving the customers about new promos or discounts.
Assisting the customer with their inquiries.
Politely assisting the customer concerns.
Making the daily requisition for the store supply.
Answering phone calls.

HOUSEKEEPING COORDINATOR at LINEN
  • Philippines
  • October 2009 to February 2011

Coordinates room status with front desk & housekeeping Supervisor
Coordinate function room housekeeping Supervisor to prepare all forms, office supplies for daily operation.
Handles purchase request & general requisition
Double check with engineering the work order been accomplished.
Receives telephone calls and maintains message logbook
Received information and departmental request
Follow up job request
Received compiles and update all housekeeping records incoming and outgoing memos
Maintains good and updated records of memos and event order posted on clipboard

ACCOUNTS ASSISTANT
  • to

Education

Bachelor's degree, Hotel and Restaurant Management
  • at Guagua National Colleges
  • January 2009

in

Specialties & Skills

ACCOUNTANCY
CASHIER
DOCUMENTATION
MICROSOFT OFFICE
RECORDING
TELEPHONE SKILLS