Senior Operation Officer
Eros Group
Total years of experience :4 years, 3 Months
Coordination
• Coordinating with back office departments ( HR, PRO, Finance, Purchasing )
• Meeting Planning for the management
• Coordinating with clients and suppliers for the documents, meetings, LPO’s (Local Purchasing orders)
• Making monthly and Annually plans for the departments and team
• Provide training for the new joiners
Administration
• Creating data base
• Handling online quires
• Document management (Emails, hard copies, filling, delivery)
• Dealing with master franchises (Scotland) related to operations
• Handling company policies and ISO procedures
Business Development
• Dealing With clients, investor’s - Searching the companies in locally and international
market, presenting (our company and profile) & Coordinating ( Saudi Arabia, Sri Lanka to give the Franchises & develop the concept )
• Getting Locations & Business Units to the company
• Coordination
• Annual & Monthly Planning
• Crating Data Base
• Trainings (Brand training, Team Management, Operations, Customer Service Training, Product Training …………… etc)
• Audits