Human Resources Consultant HR Consultant
Systems limited
Total years of experience :5 years, 1 Months
Working on MS Dynamics 365 F&O Module
Handling of clients through the pre-sales stage, fit/gap
analysis, requirements gathering, Implementation, QA &
testing, delivery and support
Technical documentation, workflows and wireframes
Specializing in the Digital Transformation of HR, SCM and
Finance processes/modules
Working on End to End Implementation and Support
Projects for UAE and US Clients
F&O Modules: Transportation, Warehousing, Advanced
Warehousing, Inventory Mgmt, PIM, Proc and Sourcing,
Sales and Marketing, A/R, A/P, Human Resources, System
Adminstration
Responsible for a designated areas Marketing, Sales, Operations, Logistics and Customer Service handling by leading a team of 35 staff members and a supervisor
Managing a customers journey from pre-purchase to purchase and then winning trust by excellent customer service practices to increase loyalty, wallet spend and CLV
Looked after both the teams: B-2-C market and B-2-B market
Using CRM and ERP software's to better understand the customers data, so it is better visualized and makes it easy to take decisions regarding the marketing and up-selling of products accordingly
Engaging in upselling and generating new sales by using channels
Reporting on certain metrics for companies advantage
PTCL - NETWORK TRANSFORMATION
PROJECT LEAD
JUN 2018 - MAY 2019 (11 MONTHS)
Intiation, Planning, Execution, Control and Closure done for Malir
Model/Malir Cantt/Memon Goth Area
Increase in new sales (15%), upselling activities, reduction in
churn rate (18%) and increase in revenue (19%)
Worth Rs. 250+ Million
Masters of Business Administration (M.B.A.) - Full time (2019-2021) Majors: Marketing and Analytics Minors: Human Resources MBA Project: ENGLISH BISCUIT MANUFACTURERS (EBM)- MBA PROJECT AUG 2020 - JUN 2021 (10 MONTHS) Analysis of Cake and Packaged Cake Industry of Pakistan Generation of new ideas based on the market research, trends and analysis
Deans List Student with 3.86 GPA A) FYP – AUTOMATED SANDWICH EXPRESS (Final Year Project): To develop a fully automated, compact and consumer friendly sandwich production mechanism to reduce the steps and inconsistency associated with making fresh sandwiches B) Extra Curricular Activities:- Sports (Tennis, Football, Cricket, Volley Ball, Table Tennis, Badminton) Athletics (100m, Marathon) Sports Society - President Public Speaking Event Management
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