Sales Team Leader
QATAR AIRWAYS
Total years of experience :12 years, 11 Months
-Managing the day to day operation of the shops effectively and efficiently maximizing sales and ensuring the security of stocks and cash in accordance with company policy.
-Ensuring effective communication of relevant information to sales assistant and supervisors and shift sales targets are achieved on a daily basis by the effective deployment of staffs and management of stock.
-Managing the shop floor in accordance with the company policy so as to establish an operation that meets performance levels as outlined by management.
-Maintaining a high level of services through capable and well trained staff and submiting suggestions to senior management for any improvements required in operations.
-Obtaining client information by answering telephone calls; interviewing clients; verifying information.
-Determining eligibility by comparing client information to requirements.
-Establishing policies by entering client information; confirming pricing.
-Informing clients by explaining procedures; answering questions; providing information.
Maintaining communication equipment by reporting problems.
-Maintaining and improving quality results by adhering to standards and guidelines; recommending improved procedures.
-Updating job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishing sales and organization mission by completing related results as needed.
DIPLOMA OF UNIVERISTY ENGLISH STUDIES