Oksana  Ilnitska, Personal Assistant

Oksana Ilnitska

Personal Assistant

8Ba Enterprises

Location
United Arab Emirates
Education
Bachelor's degree, Tourism and Hotel Business
Experience
8 years, 10 Months

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Work Experience

Total years of experience :8 years, 10 Months

Personal Assistant at 8Ba Enterprises
  • United Arab Emirates
  • February 2019 to March 2021

and reformat affective presentations and documentation
•Maintaining diaries and arranging appointments
•Organizing and servicing meetings (producing agendas and taking minutes
•Managing databases
•Implementing new procedures and administrative systems
•Liaising with relevant organisations and clients
•Coordinating mail-shots and similar publicity tasks
•Logging or processing bills or expenses
•Responding accurately to internal and external information requests

at BinHendi
  • United Arab Emirates
  • June 2018 to January 2019

Ermanno Scervino. Senior Sales

•Participate to cross selling and up selling process
•Involved in the recording and administration of sales by forwarding reports and copies to office
•Training new staff for the selling skills and product knowledge
•Ensuring brand standards are kept in full practice in accordance with brand guidelines
•Arranging transfers dispatches, arrivals, monitor back-up stocks
displaying items, doing replenishment
•Responsible for keeping the store clean and well arranged
•Handel customer complaints professionally and efficiently, in line with the company

senior salse at Belbadi Fashion
  • United Arab Emirates
  • April 2014 to May 2018

Harmont & Blaine. MMissoni Senior Sales

•Displaying items
•Serving customers
•Dealing with any queries or complaints
•Advising customers on their purchases
•Ordering, managing and taking out stock
•Helping with promotions, Overseeing deliveries

Administrator at The First Group
  • United Arab Emirates
  • June 2012 to March 2014

all front and back of the house restaurant operations
•Ensuring customer satisfaction through promoting excellent service
•Responding to customer complaints tactfully and professionally
•Maintaining quality control for all food served
•Analyzing staff evaluations and feedback to improve the customer’s experience

Education

Bachelor's degree, Tourism and Hotel Business
  • at Kiev University of Managemen
  • March 2012

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Specialties & Skills

ADMINISTRATION
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
DATABASE ADMINISTRATION
DOCUMENTATION
MANAGEMENT
MEETING FACILITATION
MICROSOFT MAIL
ORGANIZATIONAL SKILLS
PRESENTATION SKILLS

Languages

English
Expert
Russian
Expert
Ukrainian
Expert