Receptionist and cashier
al hadi clinic
Total years of experience :3 years, 7 Months
• Provide necessary information to the patients regarding the treatment services offered in the hospital and entertain all kinds of queries personally or by telephone
• Help the patients in filling hospital forms, collecting hospital changers from them and explain them hospital rules
• Schedule appointments of the patients with the respective doctors and making sure that the patient comes for treatment at the scheduled time
• Monitor and maintain the clinical equipments, stationary and medications required
• Lease with the doctors and the medical practitioners and provide them necessary information regarding the administration of the hospital
• Interact with the family members of the patients and provide them necessary reports of treatment, progress and the doctor treating the patient
• Managing all the cash transactions in my workplace
• Maintaining daily account of the daily transactions
• Balancing the daily account at the end of each day
• Checking the daily cash balance
• Interacting with the Patient that come to the counter
• Solving all their cash related queries
• Responsible to make reports about the transaction when it is required by the accountant
answer telephone, screen and direct calls
take and relay messages
provide information to callers
greet persons entering organization
direct persons to correct destination
deal with queries from the public and customers
ensures knowledge of staff movements in and out of organization
general administrative and clerical support
prepare letters and documents
receive and sort mail and deliveries
schedule appointments
maintain appointment diary either manually or electronically
organize meetings
tidy and maintain the reception area
