Pramod Kumar R, Station Master

Pramod Kumar R

Station Master

Serco Dubai Metro

Location
United Arab Emirates
Education
Master's degree, Hospital Administration
Experience
15 years, 11 Months

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Work Experience

Total years of experience :15 years, 11 Months

Station Master at Serco Dubai Metro
  • United Arab Emirates - Dubai
  • My current job since April 2011

Providing Customer Service inside the train and ensuring the rules are followed, Preparing Train for Revenue service, Manual Driving of Train, Ticket Checking, Dealing with Emergency and Degraded mode of operations, Communication through radio, Revenue protection etc. And I am trained for :

1. Manual Driving for Trains
2. Basic Rolling Stock Course
3. Degraded Mode of Operations
4. Emergency Mode of Operations
5. Depot Protection System (DPS)
6. Train Preparation.
7. Fault Identification
8. Safety Communications

Center/HR Manager at Alpane Management Resources
  • India
  • January 2010 to April 2011

Controlling the branch, Meeting Top Official of Major Organisations for Final Round Tie-ups, Achieving Targets with HR Recruiters team, MIS, Accounts, Taxation, Statutory Compliances, HR, Liaison with Govt. Departments, Planning of Objectives, Implementation. Planning, developing, and scheduling long term run of the business and special promotional activities like Events, Job fairs etc.

Branch Manager at Focuz Computers Pvt Ltd
  • India
  • June 2008 to January 2010

Controlling the branch, Managing sales team and service team, Stock management, Administration, MIS, Accounts, Taxation, Warranty claims, Statutory Compliances, HR, Liaison with Govt. Departments, Vendor Promotion, Planning of Objectives, Implementation. Planned, developed, and scheduled advertising campaigns and special promotions. Established close customer relationships, evaluated regional trends and product strategies, promoted new products, maintained customer service and satisfaction, and monitored sales performance, Prepared sales history reports.

Education

Master's degree, Hospital Administration
  • at Jaipur University
  • March 2016

I have Completed MBA + PGDCA in Hospital Administation from Jaipur university as Distance Education. Jaipur university is one of the top university in India

Bachelor's degree, Commerce
  • at Kerala University
  • September 2008

Specialties & Skills

Team Management
Administration
Customer Service
Human Resources
MS Office

Languages

English
Expert

Training and Certifications

Office Secretaryship (Certificate)
Date Attended:
March 2006
Valid Until:
March 2007