Ahmed Elshaer, Delivery and Collection Officer

Ahmed Elshaer

Delivery and Collection Officer

Amer Group

Location
Egypt - Menoufia
Education
Bachelor's degree, Civil and Criminal Law Investment law
Experience
8 years, 4 Months

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Work Experience

Total years of experience :8 years, 4 Months

Delivery and Collection Officer at Amer Group
  • Egypt - Sharm el Sheikh
  • My current job since January 2016

Delivery of housing units, flats and commercial shops
Contracting for water, electricity and shower
Unit maintenance work
Make the unit installations completely
Providing trips and parties with its organization
Supervising the organization of parties and inviting clients
The complaints are received, followed up and resolved
Do control inside and outside the project
Collection of friendly differences

Education

Bachelor's degree, Civil and Criminal Law Investment law
  • at جامعة المنوفية
  • July 2013

Work in the field of law Work 3 years in the field of customer service resorts Work in the delivery field 3 years Work to manage the customer service office Work on 3 sites of Amer Group Company for Tourism Development Work on organizing parties and events Work to manage an entire resortا

Specialties & Skills

Group Organization
Help Desk Management
Site Supervision
Residential Projects
Customer Service
office management
office administration
Excel PowerPoint- CRM - SAP- Word
CRM. PMP.
التكلم مع العملاء
التوجيه وتصحيح مسار العمل
planning
web development
hr transformation
marketing
performance management
accounting
teamwork
word of mouth marketing
Design and develop technical solutions for enterprise-level projects
Customize existing systems to meet the business needs of the company
operation
outlook
office work
problem solving
marketing strategy
operations management
asset management
team leadership
team management
key account management

Languages

Arabic
Native Speaker
English
Intermediate

Memberships

تحكيم دولي
  • التحكيم الدولي
  • May 2012
نقابة المحامين
  • ليسانس حقوق
  • July 2013

Training and Certifications

Business Strategy Assessment (Certificate)
Date Attended:
February 2020
Employee Reliability Assessment Test (Certificate)
Date Attended:
February 2020
IQ (Certificate)
Date Attended:
February 2020
HR (Training)
Training Institute:
al-manoufia University
Date Attended:
June 2013
Duration:
6 hours
Microsoft Office (Training)
Training Institute:
Amer Group
Date Attended:
June 2012
Duration:
6 hours
crm (Training)
Training Institute:
Amer Group
Date Attended:
February 2016
Duration:
15 hours