Product Manager
Mashreq Bank
Total years of experience :19 years, 7 Months
Provided timely, accurate analysis on Retail Business Portfolio trends & Industry trends.
Developed Product & Segment Level Portfolio Decks/Dashboards for higher Management.
Highlighted High Net Worth Customer profile for potential Cross/Up selling
Managed Customer Segmentations & Upgrade & Downgrades based on their Financial Behavior.
Managed & maintained Monthly Data Warehouse for comprehensive portfolio Analysis
Provided technical support to business for all Ad-hoc requirements.
Co-ordinated with IT team for the resolution & fixation of complex technical issues
Provided technical support amongst the team members
- Prepared, reconciled and consolidated financial statements pertaining to consumer banking.
- Comprehensively analyzed Consumer Banking Portfolio’s performance for effective monitoring.
- Prepared and highlighted account receivable with high risk of default.
- Ensured timely submission of all relevant reports to management and to central bank.
- Developed & maintained Credit Risk Data mart for routine and ad-hoc MIS
- Assisted to developed a process structure for Credit dept in Core Banking System (T24)
- Performed, organized & monitored Siebel System UAT tasks to implement Collection System
- Developed, circulated and monitored the performance reports for productivity measurement
- Strategize & executed bulk SMS for delinquent Customers & monitored its impact on portfolio
- Assisted in the enhancement of Collection System (CWX) for Collection Dept
- Administered the CWX downtime and devised strategies to minimize it
- Performed monthly Portfolio Analysis for Consumer Products
- Analyzed behavior of Multi-Relationship Customers
- Recommend policy changes and improvements based on review of portfolio performance
- Coordinated with IT & outsource company to develop data warehouse for Risk Dept
- Established Collection MIS dept for country level portfolio analysis
- Assisted in the implementation of Collection System (CWX) for Collection Dept
Performed monthly Portfolio Analysis for Consumer Products
- Analyzed behavior of Multi-Relationship Customers
- Recommend policy changes and improvements based on review of portfolio performance
- Coordinated with IT & outsource company to develop data warehouse for Risk Dept
- Established Collection MIS dept for country level portfolio analysis
- Assisted in the implementation of Collection System (CWX) for Collection Dept
- Performed monthly Portfolio Analysis for Consumer Products
- Ensured timely reporting to the management
- Analyzed behavior of Multi-Relationship Customers
- Recommend policy changes and improvements based on review of portfolio performance
- Coordinated with IT & outsource company to develop data warehouse for Risk Dept
- Established Collection MIS dept for country level portfolio analysis
- Assisted in the implementation of Collection System (CWX) for Collection Dept
Division: 2nd
