Rakan Kheder, Building Manager (Facilities Manager)

Rakan Kheder

Building Manager (Facilities Manager)

King Abdullah University of Science & Technology (KAUST)

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Fire Safety Engineering
Experience
13 years, 1 Months

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Work Experience

Total years of experience :13 years, 1 Months

Building Manager (Facilities Manager) at King Abdullah University of Science & Technology (KAUST)
  • Saudi Arabia
  • My current job since July 2015

- Managing day to day operations
- Managing the buildings maintenance such as Electrical, H.V.A.V, Civil, Hydraulics, Electronics, Lift/Automation
- Managing the buildings services such as Housekeeping, Office services, Waste Management, Horticulture/Pest Control, and Catering etc.
- Allocating and managing space within buildings
- Carrying out regular facility audits and inspections
- Issuing PTWs (Permit to Work) for services and subcontractors
- Organising the security and general administrative services of the building
- Providing feedback, training, coaching and guidance to junior staff
- Reporting to senior managers on budgets and resources
- Coordinating with purchase department for materials
- Daily, weekly, monthly and yearly reporting for all activities
- On call for security and facility related issues
- Ensuring all buildings meets the strictest HSE requirements
- Responding to any major incidents that affect the normal activities
- Preparing Accident / Incident reports to find out the causes and adopting proper preventive measures
- Investigating all Accidents & Near misses for root causes & recommendations to prevent similarities and preparing reports & follow up on recommendation
- Reviewing Activity Risk Assessment to all jobs
- Managing the safe use, handling, storage and transport of substances
- Monitoring the work of contractors and checking that it is done to the highest standards
- Managing and updating all operational procedures in campus
- Managing and updating building manuals
- Performing other duties as required

Database Team Leader at emagine GmbH
  • Germany
  • May 2012 to November 2013

- Team building (recruiting, induction plans, training and managing a team of max. 8 members)
- Database management
- Developed and managed candidate pipelines
- Managed all external job boards >10 (contracts, payments, job posting, trainings and technical support)
- Managed company's profile on Xing and LinkedIn
- Promoted the company's profile by advertising open projects on Xing, LinkedIn and relevant professional forums
- Data Protection (processed all inquiries regarding the storage and deletion of personal data)
- Process and performance optimization (conducting surveys, completing audits, assigning tasks, setting deadlines, maintaining/monitoring SLA’s and documenting work procedures, policies and processes)
- Supported our international offices (UK - France)
- Cooperating with internal and external departments
- Project Leader for “Database Outsourcing“
- Safety officer and First Aid officer at work
- Performed other duties as assigned

Resourcing Centre Agent at emagine GmbH
  • Germany
  • March 2012 to May 2012

- Responding to consultants regarding stored personal data and other inquiries via telephone and e-mails
- Requesting updated CVs, contact information, availability etc. from consultants via inbound/outbound calls and e-mails
- Entering new records and updating existing records directly into the database
- Converting CVs to a standard layout before sending them out to clients
- Skill-coding profiles in the database
- Tracking all conversations with the consultants in the internal database

Customer Service Advisor at National Commercial Bank
  • Saudi Arabia - Jeddah
  • June 2004 to April 2005

- Personal contact for customers regarding banking products, accounts and services (phone, email, fax or in person)
- Promoting and selling financial products and services to customers via inbound/outbound calls and e-mails
- Processing credit cards, loans and mortgage applications
- Dealing with enquiries and complaints according to policies and protocols
- Helping and advising customers to find the right product
- Updating customer accounts
- Performing general administrative tasks

Customer service (Business centre) at Crowne Plaza Hotel
  • Saudi Arabia - Jeddah
  • May 2003 to August 2003

- Processing invoices and handling deposits
- Tracking payments
- Cooperating with internal and external departments, customers and suppliers
- Business centre management (organising and coordinating business events >2000 guests)
- Handling flight reservations and confirmations
- Responding to guest enquiries via telephone and e-mails
- Reporting to management
- Filing and general administrative tasks

Team Leader at Saudi Aramco
  • Saudi Arabia - Yanbu
  • June 2001 to August 2002

- Organising summer programs, including: recreation, arts and crafts, healthy living, activities, sports and field trips
- Teaching English for beginners (speaking and writing)
- Teaching the principles of computers
- Sports trainer (swimming/football)
- Supervising and providing leadership to ensure a safe and caring environment

Education

Bachelor's degree, Fire Safety Engineering
  • at University of Central Lancashire
  • November 2010

Major Subjects: Prevention/Suppression of Fire Engineering Analysis Energy Transfer and Thermodynamics Engineering Design Fluid Dynamics of Fire Design Project Occupational Health and Safety Enclosure Fire Dynamics Environmental and Fire Safety Law Fire Protection Probabilistic Risk Assessments Building Design Smoke Control Project management Fire Chemistry Physics of Heat Transfer Biology and Toxicity Construction Technologies Environmental Impact Fire Engineering Solutions Computational Fluid Dynamics Risk Management Risk Analysis including Economic Factors

Diploma, Social Sciences
  • at Preston College
  • January 2007
High school or equivalent, Science High School
  • at Ibn-Hayan High School - Yanbu
  • January 2001

Specialties & Skills

Occupational Health
Fire Protection
Customer Service
Safety Engineering
Fire Safety
Teamwork
ADMINISTRATION
BANKING
CUSTOMER SERVICE
LEADERSHIP
POLICY ANALYSIS
FDS (Fire Dynamics Simulator)
Adobe Photoshop
MS Office
Simulex (Evacuation Modelling)
Computer Networking
AutoCAD

Languages

Arabic
Expert
English
Expert
German
Intermediate

Hobbies

  • Reading - Researching - Graphic Design - Scuba Diving - Swimming - Fishing - Travelling