Human Resource Officer/Cafeteria Supervisor
El Khayyat Red Bricks Manufacturing
Total years of experience :3 years, 4 Months
* Manages needs of employee’s such as accommodation requirements and is in charge of
company cafeteria.
* Working closely with departments, increasingly in a consultancy role, assisting managers to
understand and implement policies and procedures;
* Promoting equality and diversity as part of the culture of the organisation;
* Liaising with a wide range of people involved in policy areas such as staff performance and health and safety;
* Recruiting staff - this includes developing job descriptions and person specifications,
preparing job adverts, checking application forms, short listing, interviewing and selecting
candidates;
* Ensure that accurate job descriptions are in place
* Developing and suggesting policies on issues such as working conditions, performance
management, equal opportunities, disciplinary procedures and absence management;
* Maintaining employee records;
* Interpreting and advising on employment law;
* Dealing with grievances and implementing disciplinary procedures;
* Developing with line managers HR planning strategies which consider immediate and long-
term staff requirements;
* Planning, and delivering training, including inductions for new staff;
* Analyzing training needs in conjunction with departmental managers.
* Access funding for training and write proposals
* Preparing salary loan, increment, vacation request & final exit (preparation of travel order,
tickets, passport, visa etc.)
* Provide basic counseling to staff who have performance related obstacles
•Provide our customers with a sense of ease of doing business with Maersk Line through
•hands-on execution and implementation action and implementation of various in-house systems, applications and projects.
• Build and manage (internal/external) close and value-adding country partner and customer relationships.
• Complete either export, complying with SLA's(Service Level Agreement) and global process design.
• Provide phone (when necessary), e-mail & e-commerce support and attendance with country partners.
• Focus on customers’ problem resolution scenarios and on setting expectations.
• Communicate proactively with country partners and customers, and any other relevant stakeholders involved in Maersk Line’s.
• Deliver execution of processes and transactional tasks and being accountable for end results.
• Provide end-to-end management of our customers’ shipments.
• Evaluate and assess constantly work processes within own work area and execute process improvement initiatives.
• Deliver customer experience as outlined by CENCS (Centre Customer Service).