Data Center System Engineer
BTAM
Total years of experience :15 years, 1 Months
• Administer network infrastructure in DTC and associated LCRs (Cisco, HP, Juniper).
• Responsible for CCTV Surveillance System, IP Tel, and IPTV systems.
• Managing HP BladeSystem C7000, and SAN network includes HP SAN Storage EVA P6500 and EVA 8000.
• Monitoring the entire network and associated devices through PRTG.
•Provided technical support to Operations and the application developers.
• Maintained, replaced and repaired the Linux and AIX operating systems, including any hardware related problem.
• Facilitated various vendors by providing technical support and troubleshooting.
• Streamlined the backup for various processes such as recovery, change and account management.
• Maintained and installed Linux and AIX servers and various packages/services associated with it.
• Coordinated with the customers and team members to provide technical assistance.
• Monitored and ensure optimal performance of Data Center facility.
• Coordinated activities with Information systems groups specially Unix/Linux team.
• Installed and configured Mail servers under Linux.
• Follow up the pending requests with the coordinating hardware repairs with the vendors.
• Regulate and control the Data Center access either for persons or equipment.
• Provided customer support via telephone and e-mail covering 24x7 to insure the quality of services.
• Acted as technical expert on the IPTV platform with operation, installation and maintenance.
• Responsible for Linux Systems Administration and Assisted in the design of IPTV system.
• Respond to requests to attend site according to the provisions of maintenance contracts.
• Reported on system faults and failures, including recommendations on remedial steps, for feedback to development and production functions.
Providing a technical support to broadcast facilities in repair, maintenance, and installation of technical TV studio equipment. Traveling to remote locations for equipment repair, working under pressure various shifts within any 24 hour period of the week in order to meet deadlines, making decisions and taking corrective action with supervision.
I have a Bachelor of Science in Electronics & Telecommunications Engineering, Shoubra Faculty of Engineering, Benha University, Egypt, at May 2008 With a final year grade : Very good & general grade (Average of five years) : 72.64 % (Good) Graduation Project: Electrocardiogram. With graduation project grade: Excellent.
