Ramy Farag, Business Applications Section Head

Ramy Farag

Business Applications Section Head

DPWORLD, SOKHNA Port

Location
Egypt
Education
Master's degree, Master Of Business Administration ,MBA
Experience
23 years, 0 Months

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Work Experience

Total years of experience :23 years, 0 Months

Business Applications Section Head at DPWORLD, SOKHNA Port
  • Egypt - Suez
  • My current job since May 2010

- Supervise the overall Terminal applications (TOS NAVIS, MAXIMO, HRMS, ORACLE EBS and others), act as an escalation point for Tier 2 and 3 support, and establish customer service level commitment to respond to issues in a timely manner.

- Ensure that the IT implementation project is delivered within the agreed timeline, budget and with the defined levels of quality and scope.

- Be a sparring partner to all functional departments and challenge requirements for IT set-up to ensure we use the most up-to-date solutions and end up with horses-for-courses (i.e. a solution fitting the purpose, not necessarily world-class).

- Provide a functional and Technical support for Navis SPARCS, Express, Web access.

- Provide a functional and Technical support for Oracle E-Business Financials Modules (GL, AR, AP, FA and CM).

 Lead IT/Technology Integration activities including:
o Defining technical specifications.
o IT Equipment/Systems assembly/installation
o Business system implementation (TOS, GOS, ERP)
o Integration testing
o Super User Training

- Build and lead the IT implementation team (in-house or third party) who in close cooperation with DPWORLD Terminals’ HQ will work with selected consultant engineers and contractors for efficient planning and execution of the construction contracts including implementation of overall DPWORLD Terminals’ standards for IT systems.

- Develops employee performance and succession plans and delivers scheduled performance reviews to ensure each employee understands his/her responsibility and what it takes to be successful.

- Oversees and supports Technical Services operations inclusive addressing teething problems until they are solved.

- Manage, motivate, coach and instruct reporting team members to ensure that the project tasks, and subsequently business tasks are efficiently executed. provide vision and empowerment to others through leadership style.

- Ensure that all business procedures and processes are duly supported by the IT systems.

- Ensure a proper risk management system is in place and proactively managed.

- Develop and maintain relationships with all project stakeholders and the wider business community. This includes close liaison with the port authority, customs, customers and other statutory authorities to ensure that their requirements are met without detriment to the reliability of the operations once the terminal goes live.

- Reconciles conflicts within and between staff regarding resources, deadlines, and standards.

- Manage the Investment plans for IT function as input to the project management.

- Develops operating budgets to manage the financial component of the organization.

- Manage the direction & development of Application workforce structure, planning and Performance Appraisals.

- Ensure delivery of all Application solutions, projects and services to the assigned business units in a timely and cost effective manner based on defined standards and quality criteria and the agreed service level objectives.

- Develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans and allocation of available resources.

- Analyzes IT department systems /applications and oversees all design, programming, testing and implementation.

- Consult with IT management and review proposals to determine goals, time frames, funding, procedures for accomplishing project, staffing requirements and allotment of resources.

- Manage and negotiate non-enterprise vendor software contracts and license agreements, with IT Manager Approval.

- Ensure all IT Applications acquisition and utilization activities are in compliance with documented policies, procedures and standards.

Senior Business Applications Specialist (TOS, ERP, GOS, HRMS, MAXIMO) at DPWORLD, SOKHNA Port
  • Egypt - Suez
  • November 2006 to May 2010

Provide a functional and Technical support for Oracle E-Business Financials Modules (GL, AR, AP, FA and CM).

Plan and design the interfaces between business applications and Oracle financial modules.

Design and develop new Oracle forms using 6i, 9i and 10g.

Design and build management reports for Oracle Financials (GL, AR, AP, FA, and CM).

Design and build new reports using XML Publisher.

Creating PL/SQL packages, procedures, functions, triggers and views.

Implement Oracle Financial system (version 11.5.10.2).

Customize oracle financial modules to meet user requirements.

System Administrator for Oracle Financial system 11.5.10.2.

System Administrator for NAVIS Applications (EXPRESS SPARCS).

System Administrator for TRENDS HRMS (Payroll, Personnel, Attendance, Budgeting, and Training).

Supervising software engineers responsible for evaluating, developing, deploying, monitoring and supporting Oracle production systems.

Supervising and mentoring the Oracle development team.

Analyze user needs and software requirements to determine feasibility of design within time.

Modify existing applications to correct errors.

Designing and building management reports for TRENDS HRMS and NAVIS Application.


DPWORLD, SOKHNA Port

Business Applications Specialist (TOS, ERP,GOS,HRMS,MAXIMO) at Sokhna Port Development Company
  • Egypt - Suez
  • October 2003 to November 2006

Design and develop new Oracle forms using 6i, 9i and 10g.

Creating PL/SQL packages, procedures, functions, triggers and views.

System Administrator for Oracle Financial system 11.5.10.2.

System Administrator for NAVIS Applications (EXPRESS SPARCS).

System Administrator for TRENDS HRMS (Payroll, Personnel, Attendance, Budgeting, and Training).

Designing and building management reports for TRENDS HRMS and NAVIS Application.

Evaluate, develop, deploy, monitor and supporting Oracle production systems.

Modify existing applications to correct errors.

Responsible for creating, designing and mentoring the Backup Strategies using VERITAS Netbackup software.



International Associated Cargo Carrier (IACC).

Technical Support Adabia Port at IACC
  • Egypt - Suez
  • May 2001 to October 2003

 Supported operation application and maintain the network and PC's.

 Supported Oracle Database 8i under Windows.

 Designed managerial reports using Oracle Reports builder.

 Administrated SNAP application.
.

Education

Master's degree, Master Of Business Administration ,MBA
  • at International Business School of Scandinavia
  • January 2012
Diploma, Computer Science
  • at European Language Institute
  • August 2002
Bachelor's degree, Accounting and Finance
  • at Suez Canal University
  • May 2000

Specialties & Skills

Application Management
Application Development
Software Project Management
Business Applications
Software Documentation
Team Leadership
Integration
Project Planning
Analysis
Business Analysis
Teamwork
Procurement
Budgets
Accounts Receivable
Payroll
Accounts Payable
Negotiation
Accounting
Oracle E-Business Suite
Business Applications
Managing Team

Languages

Arabic
Expert
English
Expert

Training and Certifications

HRMS Application (Training)
Training Institute:
TRENDS
ITIL Foundation (Certificate)
Date Attended:
September 2014
Oracle Applications Server 9i (Training)
Training Institute:
Synergy Egypt
Basic Business Skills Acquisition. (Certificate)
Human Capital Management (Certificate)
HRMS MenaItech (Training)
Training Institute:
MenaItech
Time Management (Training)
Training Institute:
DPWORLD Institute
Oracle Certified Professional (OCP) (Certificate)
TOS Navis (Training)
Training Institute:
NAVIS
Date Attended:
October 2003
Oracle EBS (Training)
Training Institute:
EMAK Acadmey
Date Attended:
September 2008
Leadership journey (Training)
Training Institute:
DPWORLD Instuiute
Project Management Professional (Training)
Training Institute:
IBSS
Oracle Certified Associate (OCA) (Certificate)
Leadership certificate (Certificate)
SoftSkills (Training)
Training Institute:
Advanced LeaderShip skills
Date Attended:
August 2010

Hobbies

  • Tennis
  • Technology