Acting Manager, Operation Control
Al Rajhi Bank
Total years of experience :18 years, 10 Months
• Applying SAMA regulations & requests on bank customers
• Screening the new & current customers (On Boarding)
• Review the bank customers document
• Staff KPI’S.
• Making recommendations about procedural/policy changes.
• Staff evaluations.
• Manages and assists other Credit Analysts & trains junior Credit Analysts.
• Manages daily & monthly credit reports for High Management.
• Gathering Information.
• Reading financial briefings.
• TAT.
• Helping to enhance the quality of credit applications.
- Supervision on Sales, Customer Services, Tellers & VIP Customers.
- Customer Complains.
- Supervision procedures & workflow.
- Implements new policies & procedures within teamwork.
- Evaluation of teamwork.
- Accounts & Applications.
- Guiding Customers.
- Customers Complains.
- GPA (3.91) out of (5.0) - Employee of the year 2007. - Group of leadership and managment courses.