رضوان أحمد

Responsible for providing 1st line technical support for Batelco and Zain in Bahrain. Fulfilling rigid SLA timelines for restoration of service in the least possible timeframe so as to minimize revenue loss for customer. Technical advice and direction to both external customers and internal engineering departments. Involved in integration of solutions, and also ensuring the fulfilment of project deliverables like final acceptance, testing and completion. Often taking the role as Team Leader and Acting SDM when delegated.

PROJECTS:
MPBN Migration of Data Services on to new advance hardware
Charging System 5, MPBN Integration (Technical Lead)
LTE Roaming via point-to-point link using Public Address NAT
Voice Mail System integration to Provisioning System (Technical Lead)
Firmware/SW upgrade of all platforms (Technical Lead)
LTE integration into Lawful Intercept System (Technical Lead)
GGSN/MPG LTE Integration
Traffic Engineering using LAG to improve 3G/4G Data Throughputs (TL)
Integration of Network Elements with NTP, OSS and LI system (TL)
SGSN-MME IuPS, Gr over IP and Gb over IP Migration
ADC Integration into MPBN Network (Technical Lead)
GSS Server Upgrade and Integration (Technical Lead)
Multi-site SMSC System integration into network (Technical Lead)
IPSEC tunnelling on SGSN-MME and GGSN/EPG (Technical Lead)
Hard-cutover of GGSN from Juniper M20 to M120 Platform (TL)
HLR1 O&M integration to Mobile Soft Switch network (Technical Lead)
VPN 3.3 Integration into network (Technical Lead)
3G to 2G handover issue
Corporate Access Solution implementation (Technical Lead)
Mobile Number Portability adaptation on Network Elements/Systems