Business Service Manager
UNRWA
Total years of experience :25 years, 2 Months
In-depth Business analysis to enable ERP configuration and process development.
Working with SAP/BPC for Budget Preparation and Reporting
Acting as Budget Senior Officer for Staff Cost functions
Specialist in total compensation & benefits, Job Analysis & Evaluation plus management polices and application. Giving advice to senior management and preparing proposals related to new benefits and compensation packages including incentives, allowances, base pay and performance pay.
Study and advice higher management on compensation policies, guidelines and systems;
Conduct salary surveys for all Fields of operation (Jordan, Syria, Lebanon, West Bank and Gaza);
Design and monitor implementation of Job Evaluation database based on UN job evaluation standards.
Design and monitor implementation of incentive system (Micro-finance Dept.)
Cost estimates and projection for all compensation matters
Design and maintenance of salary scales
Conduct management reviews, including: adjustment of organizational structure, jobs evaluation and analysis, drafting job descriptions, staff optimization and final project reporting.
Supervise and establish a new production line
Develop Quality Control Procedures
Designed and created database for Incentives System;
Prepared Work Procedures and Job Descriptions;
Developed Training and Development Plans for staff;
Reduction of Trims consumption and defected fabrics;
Design of layout and production lines.
Preparing incentive system for all workers and implementing the system monthly.
Conducted weekly production planning.
Increased daily production and product quality.
Developing new production lines and problem solving of Quality issues
Prepared monthly reports for the use of management and company partners.
Preparing work instructions, Quality manuals, Job descriptions and other documentation.
Full management of the production lines and quality control process. Production included: Cutting, sewing, packaging and shipping.
Successful transfer of the quality system from ISO9001:1994 to ISO9001:1999;
Developed Performance Evaluation and Performance Incentives System;
Developed production tracking database and incentives system.
Increased production efficiency and quality.
Developed, organized and optimized production lines;
Use of time and motion measurement to plan and cost production;
Developed incentives, pay and production monitoring systems;
Training line supervisors on production software;
Prepared work instructions, Quality manuals, Job descriptions and other documentation.
Special courses include: Time and Motion Study Ergonomics Total Quality Management (ISO9000) Facility Planning AutoCad(14)
