Receptionist Cum Secretary
Regency Group Holding
Total years of experience :6 years, 10 Months
Managed to perform with dedication and enthusiasm as customer service representative with variety of task .Main role is to give customer a satisfaction and keeping them happy and loyal to company by assisting them with friendly and professional manner.
1.Welcoming guests by greeting them in person, telephone and answering/referring inquiries .
2.Dealing payments, taking reservations, issuing keys, updating reservation and guest records systems.
3.Attending their daily needs.
4.Maintaining front desk area tidy.
training, supervising and appraising staff.
liaising with head office.
preparing promotional materials and display.
overseeing pricing and stock control.
maximising profitability and setting/meeting the sales targets, mutivating staff
handle cash transaction between customer & retail store.
diposit cash sales to bank in regulas basis.
updating daily & monthly manual sales report .
responsible of opening and closing the store .
responsible of paying monthly store rental to mall management.
constantly coordinate with other branches for requesting other sizes of item
Completed 2 years in Bachelor of Secondary Education.