Salma Laafat, Sales Executive Cum Administrator

Salma Laafat

Sales Executive Cum Administrator

Ferrari (Al Tayer Motors)

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Business Administration
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

Sales Executive Cum Administrator at Ferrari (Al Tayer Motors)
  • United Arab Emirates - Abu Dhabi
  • My current job since August 2013

• In charge of sales and marketing carrying out sales activities with the highest degree of customer service and satisfaction in accordance to Company's sales policy and procedures.
• Responsible for prospecting new business leads and to achieve monthly sales targets.
• Handling strategies, branding, awareness, implementing the visions required from the clients.
• Performing supporting role in conducting market campaigns.
• Creating new professional relations for business development.
• Producing and analyzing sales figures, hence reporting them to marketing managers.
• Performing day to day administrative tasks and managing reports filing system.
• Managing and maintaining product and data information within company systems and ensuring its security.
• Involved in organizing planning and organized and scheduled meetings.
• Providing a high quality secretarial and administrative support.
• Keeping an updated library database of clients’ information.
• Dealing with customer queries and complaints in a professional manner.

Assistant Manager - Store at Salvatore Ferragamo
  • United Arab Emirates - Abu Dhabi
  • January 2012 to July 2013

• Assisted store manager in the smooth and profitable operation of the business.
• Managed inventory by checking merchandise to determine inventory levels; anticipating customer demand.
• Raised the store's profits by attracting more shoppers.
• Provided better customer service and increasing sales.
• Prepared reports by collecting, analyzing, and summarizing information.
• Maintained an updated record of reports on daily basis.
• Performed administrative tasks in efficient and effective way.
• Ensured smooth and quality processing of all business activities.
• Maintained quality service by establishing and enforcing organization standards.

Education

Diploma, Business Administration
  • at Mohamed the Fifth University
  • May 2012
High school or equivalent, Experimental Sciences
  • at Ibn Sina
  • May 2009

Specialties & Skills

Administration
Marketing
Report Building
Business Development
MS Office
Administration
Document Controller
Office Management
Report Analysis
Managing Operations
Cold Calling
Sales and Marketing
Marketing Campaigns
Negotiation Skills
Staff Motivation
Business Development
Documentation
Target Driver
Customer Service Skills
Team Management

Languages

Arabic
Expert
French
Expert
English
Expert

Training and Certifications

Certificate of Flight Attendant (CFPNC) (Certificate)
Date Attended:
June 2011
Valid Until:
January 9999