samira abdelsalam, IT Networking administrator and technical support  Lecturer

samira abdelsalam

IT Networking administrator and technical support Lecturer

Intersarve College

Location
Saudi Arabia
Education
Bachelor's degree, computer scince
Experience
18 years, 7 Months

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Work Experience

Total years of experience :18 years, 7 Months

IT Networking administrator and technical support Lecturer at Intersarve College
  • Saudi Arabia - Riyadh
  • My current job since December 2014

 carrying out training needs analyses;
 defining the skill sets needed to perform different roles;
 carrying out performance assessments to determine the skills gaps between current and desirable learner skill levels;
 designing training programs appropriate to the skills needed;
 developing an appropriate mix of formal and informal development activities;
 ensuring the learning environment and resources support learner needs;
 designing course materials and other documents such as handouts, manuals and exercises;
 preparing the learning environment and resources, including setting up IT equipment where appropriate;
 supporting and coaching learners using learning technologies to deliver skills;
 evaluating the effectiveness of training programs and learning outcomes;
 developing peer networks to keep abreast of current thinking;

A+ Trainer at Al-Emmam Saud University
  • Saudi Arabia - Riyadh
  • December 2013 to January 2015

Part Time A+ Trainer....

IT Support at SEU University
  • Saudi Arabia - Riyadh
  • August 2012 to December 2013

 Oversee applications, programming and analysis including developing, installing, and maintaining applications programs.
Conduct feasibility studies and assist in determining future hardware and software requirements.
 Confirm quality and accuracy of instructions given to computer operations staff.
 Contribute to general business planning regarding technology and systems required to maintain company operations.
Recognize new developments in information systems technology, and anticipate organizational modifications. Establish
long-term needs for information systems, and plan strategy for developing systems and acquiring hardware to meet
application needs. Ensure confidentiality and reliability of corporate data, proprietary information, and intellectual property.
Function as top level contact to assist end users in determining IS requirements and solutions.
 Manage all activities related to the operations and maintenance of servers and peripheral equipments. Analyze usage
patterns and establish schedules and procedures for maximum utilization of the system. Coordinate activities with other IS
areas and other departments.

GM Secretary and customer care at Kaza Moda Fashion Company
  • Saudi Arabia - Riyadh
  • September 2011 to July 2012

1- meeting and greeting visitors at all levels of seniority
2- organising and maintaining diaries and making appointments
3- dealing with incoming email, faxes and post, often corresponding on behalf of their manager
4- Manage and Updat the website.
5- producing documents, briefing papers, reports and presentations
6- liaising with clients, suppliers and other staff
7- arranging travel and accommodation

CEO Secretary at Ras Al-Salam Holding Company
  • Saudi Arabia - Riyadh
  • February 2010 to August 2011

1- meeting and greeting visitors at all levels of seniority
2- organising and maintaining diaries and making appointments
3- dealing with incoming email, faxes and post, often corresponding on behalf of their manager
4- Manage and Updat the website.
5- producing documents, briefing papers, reports and presentations
6- liaising with clients, suppliers and other staff
7- arranging travel and accommodation

I T Specialist at LUTHAN Hotel & SPA, Riyadh, Saudi Arabia
  • Saudi Arabia - Riyadh
  • November 2006 to February 2010

 Oversee applications, programming and analysis including developing, installing, and maintaining applications programs. Conduct feasibility studies and assist in determining future hardware and software requirements.
 Confirm quality and accuracy of instructions given to computer operations staff.
 Contribute to general business planning regarding technology and systems required to maintain company operations. Recognize new developments in information systems technology, and anticipate organizational modifications. Establish long-term needs for information systems, and plan strategy for developing systems and acquiring hardware to meet application needs. Ensure confidentiality and reliability of corporate data, proprietary information, and intellectual property. Function as top level contact to assist end users in determining IS requirements and solutions.
 Manage all activities related to the operations and maintenance of servers and peripheral equipments. Analyze usage patterns and establish schedules and procedures for maximum utilization of the system. Coordinate activities with other IS areas and other departments.




 Supervise computer operation, scheduling and distribution of server data processing operations. Analyze operating instructions and user needs to establish operating procedures.

 Operate and control servers, client computer systems and related peripheral equipment using established procedures. Monitor Time attendance system (TAS) and terminals, Building Management Systems (BMS), Hotel rooms access card control systems, Light Dimming systems (ABB controls), Telephone Management system (TELETIGER), Audio and visual Equipments, storage devices and printers, and report problems or variances. Assist in reconfiguring system components when individual units fail.

Web Banner Designer at Saudi Indix
  • Saudi Arabia - Riyadh
  • September 2004 to August 2005

Assess the usefulness of pre-developed application packages and adapt them to a user environment.

 Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs

 Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

 Determine computer software or hardware needed to set up or alter system & analyze information processing or computation needs.

 Prepare reports and correspondence concerning IS specifications, activities and status.

trainer of MS Office at elemntary School
  • Saudi Arabia - Riyadh
  • June 2004 to July 2004

to teach the microsoft office 2003 word, exel, powerpoint, outlock and internet

Education

Bachelor's degree, computer scince
  • at scince & technology university
  • December 2003

Specialties & Skills

System Performance
Pre sales Technical Support
Computer Associates Packages
Web Application Design
MS Office Automation
القدرة على العمل الجماعي والتعامل مع الآخرين
Website Design
Software programming
Operating Systems
Network Administrator

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

ILETS (Certificate)
Date Attended:
September 2016
Valid Until:
September 2020
Hospitality (Certificate)
Date Attended:
July 2009
Valid Until:
August 2009

Hobbies

  • هوايات فكرية ,وفنية
    جمع الصور المفيدة من المجلات والجرائد ، وتصنيفها (أشخاص/ أماكن). المراسلة وتبادل الخواطر. تصميم المواقع الإلكترونية. المشاركة في الألعاب الكترونية الذهنية. القراءة والمطالعة (مرئية / مسموعة / إلكترونية). تعلم فنون النحت والتصميم باستخدام الخامات المختلفة. صناعة الدمى والألعاب الالكترونية المختلفة