Mohamed Abdelfatah seif Ahmed

- Issue repairing, new contract and renew contract invoices in Oracle
- Prints monthly statements and sends to customers.
- Answer phone calls and redirect them when necessary
- Track inventory of office supplies and order more when necessary
- maintain databases
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Collects payments by accepting cash, check, or charge payments from customers
- Invoice management
- Make contract paper.
- Maintain annual leave schedule and coordinate with hr department
- Follow up for collect money
- Receive and forward communications to different staff and departments
- Work with accounting departments to process invoices, make payments, and track receipts

Financial Payable section

Responsible for ensuring that customer Enquirers resolved at first point of Contact, unless specialist knowledge or further investigation is required. Doing this By using judgment and taking decisions within established procedures for each Enquiry .

Duties:
• Responding promptly to customer enquiries in person or via telephone, letter, and e mail
• always in a professional & efficient manner
• Processing orders, forms, applications and requests for information.
• Dealing efficiently with questions and queries from customers.
• Keeping up to date with all the company's products, services and procedures.
• Directing requests and unresolved issues to other colleagues.
• Maintaining up to date paper and computer based files and administrative systems.
• Promoting the company’s products and services to customers.
• Handling objections professionally.

Sale of the company products
centrals surveillance cameras
security gates
Hours fingerprint