Collections and Foreign Transfers Officer
Yemen Kuwait Bank
Total years of experience :3 years, 3 Months
Following up on daily outward and inward transactions of the transfers product
• Checking customer's Application transfer form to ensure that all forms are duly completed and contained all necessary information
• Contacting other banks where necessary
• Ensuring efficient and timely processing for inward and outward transfers payments, contacting customers of any errors and/or incomplete information provided, FX rates and amounts to be remitted
• Following up and respond to customers complaints and acting accordingly
• Filling of transactions copies and generate necessary reports required by internal departments and external banks
• Ensure that all hard copies are archived properly
• Ensure that all inward and outward transfers requests are identical with compliance and Anti-money laundering policy.
• Prepare transactions monitoring report and various reports on timely basis
• Perform any other duties delegated by supervisor
Collections :
• Processing and Checking of Inward and Outward collections
• Handling and follow up on Swift Messages
• Processing all collections procedures from checking, inserting into bank's system, contacting beneficiaries, and debiting taxes from beneficiaries accounts.
• Coordinates with related other sections concerning collections
• Insure collections are identical with compliance and money laundering policy
• Investigation of non-receipt of funds and returned funds
• Issuing reminder collection notices and customer statements and monitoring collection of debts in a timely manner to deliver best quality of service
• Handling and following up of enquiries from Internal and External customers and/or other banks.
• Conduct the compliance review of collection payments operation, report promptly to supervisor for any irregularity
• Provide continuous feedback and suggestions on operation areas that requires improvement
• Perform daily day end reconciliation
• Accomplish tasks within time limit and complete other tasks assigned by
Supervisor
• Perform any other duties delegated by supervisor
Ensure the implementation and managing of RI information system and information flow with other sections and implementing data validity & quality control activities.
• Process, Manage and ensure protection of project data and records.
• Gathering data and data processing to generate progress reports to support decision making.
• Provide statistics reports and follow up on manager's specific needs and assist with project manager & work with project team in preparation and implementation of project activities.
• Analyzing collected data, collecting feedback forms development and support the design of data collection tools.
• Coordinating data flow with other sections and program locations.
• Coordinate between other sections and related officers in maintaining updated information and generating reports process.
• Making sure that data collection / data generation process matches donors specific needs and paying attention to deadline needs.
• Identify new information & data requirements to support functions of the project.
• Provide information services to support monitoring activities.
• Support the promotion of data and information sharing within the humanitarian communities and where appropriate.
• Ensuring the security and confidentiality of data, correcting and maintaining data and project information.
• Perform other related tasks.
subjects of study include database analyzing and designing, decision support systems, analyzing and designing management information systems, several management courses (business administration, Quality Management, Financial Management, production and operations Management, MIS Management, Decision support Systems, Marketing and other management courses)
