Shahzad Faisal Shaheen

Hotel General Manager at The Ascott Limited

• Saudi Arabia - Jeddah
• My current job since August 2014

Manage 129 apartment property with $5 million in annual revenue.
Oversee all hotel activities, including hiring and firing, supervising employees, and training staff of more than 55 employees.
Increased room revenues by 15 percent year-to-year for 2 consecutive years.
Increased guest satisfaction scores by 12 percent in surveys on attentiveness, cleanliness, quality of maintenance, and breakfast service.
Reviewed P&L statements, budgets and forecasts, revenues, and expenses.
Oversaw individual department managers to ensure adherence to company policy and procedure.
Developed and saw hotel-wide renovation project through to completion while staying within budget and timeframe.