Senior Collections& Recoveries Officer
Barclays
Total years of experience :23 years, 2 Months
Review & manage debt
With nearly 12 years of experience in the Banking and Finance industry I am a highly self motivated individual with an aptitude for learning and
Spearheaded development of new STAFF
Assimilating into new environments quickly. I have a friendly
Disposition of demonstrating excellent interpersonal skills. I have a
Vast widespread experience, in customer relations, business
Support with a high degree of strong analytical and
Communication skills. Have Created significant contribution to a financial institution that offers a genuine opportunity for progression
• Accelerated Client retention rate by 127%
• Accelerated Wealth accumulations by 117%
• Accelerated Revenue generation by 117%
• Consolidated Customer complaints & Risk prevention Strike rate by 109%
• Budget Management
• Initiated Client Relationship Management
• Business mergers and Acquisitions
Sound knowledge of banking, experience in credit analysis, branch management and ability to understand the complexities of multiple business lines related to the banking sector
•Significant experience in Credit Structuring and Project Feasibility Assessment
•Sound knowledge of wealth management products and solutions for UHNW clients
•Highly competent in Business Development and managing high profile clients,
•Strategic thinking and implementation of sales plans within the context of Private Banking clients
•Sophisticated financial and analytical abilities
•Understanding of Risk Assessment and Management methodologies and financial modeling
strategic planning, business mergers, aquisitons, Analysing financial reports, Risk Management, Reducing the Risk of Fraud. Responsible for supervising the day to day running and operations of the bank, whilst at the same time creating a professional, helpful and customer friendly environment for staff to work in. Business mergers and acquisitions, Customer satisfaction, Financial reporting, Business processes
Data processing, Portfolio management, Private banking, Commercial banking, Report writing, Decision making, Business administration, Asset and liability management.
Core responsibilities: * Ensuring the smooth running of basic banking transactions.Advising clients on mortgages and raising loans.Building relationships with high net worth individuals.
* Answering any financial and banking queries.
* Contributing towards policy making.
* Providing advice on investments.
* Maintaining a professional image at all times.
* Working closely with small and medium sized businesses.
* Managing and monitoring the performance of bank employees.
* Handling customer queries face to face, over the phone or via correspondence.
* Marketing new financial products or services.
* Analysing financial reports.
* Advising companies on how to effectively use their money to grow their business.
* Presenting information clearly to customers, colleagues, third parties.
* Representing the bank within the local community.
* Verifying customer data to detect and identify financial fraud.
* Opening new bank accounts for individuals and also companies.
* Responsible for cash management.
* Profit & Loss management.
* Corporate accounting.
* Strategic planning.
* Presentation and sales skills.
* Knowledge of fund management.
* Loan consultation.
* Comprehensive understanding of industry and regulatory laws and regulations.
Abbey Plc JAN 2001-MAY 2003
PERSONAL LOAN ADVISOR/PERSONAL BANKER
Advising on unsecured lending, criteria, subjective to customer understanding, opening new current accounts, for new and existing customers, cash flow, cashiering, everydaybanking need, daily controls, personal payment insurance, GAP, customer retention, handling all customers queries, dealing with probate & death, bonds, credit cards, children accounts, and midterm investment products.
PASSED TEACH ENGLISH AS A FOREIGN LANGUAGE
UK ifs CeMap 2010 - 2010 Mortgage Protection Advisor COMPUTER LITERATE: RIDGE DANYERS COLLEGE OF MANCHESTER CLAIT 1&2, MICROSOFT EXCELL, WORDPOINT, ADVANCED OFFICE. ECDL IATA/UFTAA CERTIFCATE IN TICKETING &RESERVATIONS
Kenyatta University Kenya 1992-1995 BA (hons) Finance
Utali College O levels: Maths (A) English (A) Physics (B)
