سلفانا Kfoury, Communication Associate

سلفانا Kfoury

Communication Associate

Deloitte - Egypt

البلد
مصر - القاهرة
التعليم
دبلوم, Marketing
الخبرات
12 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 2 أشهر

Communication Associate في Deloitte - Egypt
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يناير 2018

- Coordinate internal and external communication activities & events.
- Produce written materials such as newsletters and periodicals.
- Responsible for the firm printed materials and giveaways.
- Perform some marketing activities.
- Assist Social Responsibility division with their activities.

Administrative Assistant في Deloitte - Egypt
  • مصر - القاهرة
  • أبريل 2014 إلى ديسمبر 2017

- Responsible for invoicing all services provided by the
department.
- Handling billing correspondence with other Deloitte
offices.
- Follow up on collecting unpaid invoices.
- Provide administrative support to the Tax Team.
- Perform other related areas as assigned by the
partner in charge.

Temp Program Assistant في Creative Associates International, Inc. (USAID Program – TILO Project)
  • مصر - القاهرة
  • أبريل 2013 إلى سبتمبر 2013

Provide administrative and project level support to the project in Egypt.

Translate monitoring and reporting documents from English to Arabic and Arabic to English on a regular basis.

Making proper referrals; arranging meetings, attending workshops; taking minutes of meetings; responsible for international and domestic courier.

Perform a variety of tasks as necessary to support the project in Egypt.

Temp Researcher في Marketeers Research
  • مصر - القاهرة
  • أكتوبر 2011 إلى يناير 2012

IDI Project:
• Conducting one hour IDI with Top Level Management
• Filling in the IDI in a transcript format

Customer Service Officer في Audi Bank Egypt
  • مصر - القاهرة
  • مايو 2010 إلى يوليو 2011

- Delivering superior services to customers in professional and skillful order
 Introduce, explain, sell, cross sell, open account, up sell bank services and products
clarifying all features to ensure customer understanding and satisfaction
 Undertake outside visits to new customers and save existing ones
 Prepare all documents and ensure completeness of files
 Ensure regular coordination within the branch and head office divisions to ensure
providing superior services that meet customer needs Handle the account status daily report movements
 Achieve set target according to business plan
 Perform other related duties as required by the head of customer service/deputy
branch manager and branch manager

الخلفية التعليمية

دبلوم, Marketing
  • في American University in Cairo
  • أبريل 2012

Career Certificate in Marketing

بكالوريوس, Marketing & HR
  • في University of New Brunswick
  • يونيو 2009

In collaboration with Sadat Academy

الثانوية العامة أو ما يعادلها, Science Section
  • في St. Joseph School, Heliopolis
  • يوليو 2005

Specialties & Skills

MS Excel
MS Power Point
MS Word
Marketing
Customer Service
Finance
Administration
Marketing Research
MS Outlook

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
مبتدئ

التدريب و الشهادات

Practical Digital Marketing Diploma (الشهادة)
تاريخ الدورة:
March 2019

الهوايات

  • Reading books, solving riddles & puzzles