Credit Control Manager
Al Khair Trading Co. LTD
Total years of experience :13 years, 8 Months
* Team Management & Reporting Tasks
-Lead and supervise the AR & collection team to meet all assigned KPI’s.
-Develop procedures and policies that ensure timely collection while maintaining a high level of customer retention.
-Create a policy for bad debts.
-Establish controls to secure companies debtors.
-Ensure credit and collection policies and procedures are followed.
-Evaluate the customer accounts, set up the payment terms and credit ceiling for the customers.
-Manage write-offs, credit notes & bad debt provisions.
-Freeze/Unfreeze customer accounts pertaining to risk.
-Maintaining a good relationship with the Key accounts by frequent visits.
-Review customer information and approve new credit customer accounts after completion of mandatory documents.
-Ensure completion and update to date records in the credit file for all customers. (Credit applications, -Contracts, official customers documents)
-Set KPI’s/targets and communicate them to the team.
-Lead, Motivate and support the AR team.
-Ensure proper training and development of the team.
-Approve holidays and absences of employees that are reporting directly.
-Prepare weekly/monthly analysis reports and discuss the issues, results, and actions with the management.
-Provide the management with the collection target and monitor the progress of achieving the target to secure a good cash position.
* Collections & Receivables management tasks
-Monitoring AR balances to ensure a reduction in DSO.
-Follow up with the AR & sales team for the overdue outstanding.
-Follow up with the AR team to assure monthly closing of unreconciled collections.
-Follow up with the Commercial and AR team and conduct frequent meetings to make sure the collection targets will be achieved.
-Resolving Customer Queries that have been escalated by the team.
-Identify the accounts at risk and act to clarify.
-Negotiate payment plans and settlements with non-paying customers.
-Liaising with the legal department to solve nonpayer customers or taking legal actions against them.
-Analyze and support the AR team to collect outstanding accounts by making recommendations and making payments arrangements with customers.
-Investigate discrepancies in invoicing / payments and resolve the matter efficiently.
-Follow up with the AR team for timely balance confirmations and reconciliations.
-Ensure that digital records/archiving of all transactions is up to date.
-Keeping Track Record of Key Account BDA and its -Fixed Marketing cost and ensuring its deduction is based on the contract.
-Ensure that rebate deductions are based on the contract.
-Supervised and lead the Accounts Receivable & Collections department.
-Ensured timely collections by leading and supervising the collection's team.
-Prepared incentive schemes for sales and collection teams.
-Reform customer credit approval forms, procedures, and evaluate credit approval requests.
-Following up payments from slow-paying and runaway customers.
-Assessing customers' credit applications ahead of final approval.
-Negotiated with key clients for quick and timely payments.
-Evaluated the requests for unblocking of blocked sales orders due to non-payment or over-limit customers.
-Review and verify collections and their accompanying payment slips before updating the transaction in the system.
-Preparing AR ageing and making recommendations on aged customers and sending them to Management for review.
-To ensure collections are entered in time for the weekly and monthly deadlines.
-Ensuring proper record is maintained in hard and soft copies. (Acknowledged supplier/customer invoices, contracts, PO's)
-Sending the statement of account to customers for collection purposes and solving any reconciling item appearing in the reconciliation statement from the suppliers.
-Working closely with the Branch Accountants for over dues, customer credit approvals, and timely collections and deposits.
-Assisting the Payable accountant in clearing the reconciling items. To maintain excellent working relationships with assigned external suppliers and renegotiate the credit terms.
-Prepare monthly VAT returns.
-Assist CFO in Excise tax calculation.
-Prepare audit schedules as required by the management and assist the auditors in their inquiries.
-Managed and supervised account receivables in the Western Region.
-Scheduling collections team for payment follow-ups and invoice delivery.
-Ensuring monthly reconciliations/balance confirmation from clients.
-Visiting and attending meetings with key clients for smooth and timely collections.
-Maintaining proper records by each customer.
-Client analysis for credit approval or additional credit requests.
-Cultivating strong relationships with key clients in the region such as : (SBG, CPC Holding, Roots group, Al Muhaidib, Nesma, and Al Fanar)
-Following up payments from slow-paying and runaway customers.
-Negotiated with clients for quick and timely payments.
-Preparing sales and collections analysis reports of different departments.
-Preparing action plans for collections and additional credit accordingly for each industry.
-Preparing monthly collection and deposit reports.
-To ensure collections are entered in time for the weekly and monthly deadlines.
-Reconciling monthly deposits and bank transfers with the bank statement.
-Preparing action plans and payment schedules for payments from major clients.
-Preparing weekly, monthly, and quarterly analysis reports & flow charts.
-Processing invoices and ensuring timely delivery of invoices to clients.
-Managing Internal Reconciliation of books and with clients.
-Prepare audit schedules relating to Accounts Receivables and assist the auditors in their inquiries.
-Handling cash and cheques from clients.
-Ensuring quick deposits by the collection team.
*In-charge of accounts payable/receivable transactions.
*Manage Sales/Purchase invoices & data entry.
*Working on Microsoft Excel & ERP.
*Prepare monthly financial reports as per ERP.
*Ensure payments to suppliers, staff and other external parties made according to company policies and procedures.
*Assist the Finance Manager in data processing and other reports.
*Carry out all other accounting activities as requested by the management.
*Review and process routine accounting data for revenue and expenditures.
*Assisting in different projects.
*Follow up & Respond to queries by email.
*Receiving and processing all invoices, expense forms and requests for payment.
*Manage and maintain employee records, personnel files, and database.
*Ensure proper bookkeeping and accounting as per the company policies & procedures.
*Managing Sales & Purchase invoices & Data entry.
*Managed financial departments with responsibility for Payroll, Accounts Payable and Receivable.
*Strategic Consulting, including business plan & sales strategy development.
*Working on ERP & Microsoft Office.
*Managing stocks, receivables & payable's on Tally.ERP.
*Arranging & Supervision of stock audit & valuation.
*Preparing & supervising inventory register product-wise.
*Monitoring and supervision of Warehouse Operations.
*Assisting with hiring procedures, screening of candidates, coordinating interviews.
* Prepared data sheets in Microsoft Excel.
* Set Internal Controls for the warehouse
* Planning new marketing strategies and offers.
* Handling companies portal on Alibaba for procurement and sales.
(B.com) Bachelors Of Commerce
• Management Accounting. • Financial Accounting.
