Sales Account Manager
Sheraton Dubai Creek Hotel & Towers
Total years of experience :12 years, 11 Months
Implementing all sales action plans related to my market areas as outlined in the marketing plan.
Handling Segments:
Pharmaceutical / Medical Companies
Consulting Companies
Banking & Financial Institutions
Oil & Gas
Conducting daily sales calls and arranging familiarization/site inspection trips to hotels by corporate clients.
Promoting and forwarding sales leads to other Starwood hotels.
Disseminating sales related information to other departments as appropriate.
Participating in weekly sales & marketing meeting.
Attending all pre-conference meetings, as required, arranged by the Events Manager.
Aggressively sourcing for new business opportunity within the assigned industries through daily sales visit to corporate accounts by conducting a minimum of 25 sales calls a week.
Focusing more on the Corporate and Group Business segments.
Achieving individual revenue goals. Effectively manages customer’s budget to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.
Maintaining a good relationship with all the clients from Abu Dhabi and Dubai.
Actively promoted and (up) sold companies loyalty program (SPG), in house facilities and other services.
Attended SATTE in New Delhi, India in 2015 and attended all major exhibitions happened in Dubai.
Increasing the F&B revenue from Pharmaceutical segments by arranging the Group Dinners and activities in the hotels.
Sales & Marketing Executive August 2013 to Present
Ensured maximized room revenue and hotel occupancy through guest service excellence
Contacted representatives of corporate, business associations and social groups to solicit business for hotel.
Met existing hotel customers to determine their needs and solicit further business.
Analyzed prospective untapped markets to generate revenue for the hotel.
Assisted the sales manager and director in implementing sales strategies.
Reviewed information on sales meetings, conventions, training classes, overnight travel and other functions held
by organization members to select prospective customers for hotel services.
Called on prospects to solicit business, analyzed requirements of function, outlined available hotel facilities and
services offered and quoted prices.
Verified reservations by mail drew up contract and obtained signatures.
Conferred with customers and hotel department heads to plan function details such as space requirements,
publicity, time schedule, food service and decorations.
Served as convention advisor and coordinator during function to minimize confusion and resolve problems.
Actively promoted and (up) sold companies loyalty program, in house
My time as a Sales & Marketing Executive at Holiday Inn Bur Dubai and IHG has refined me in improving my analytical and marketing skills. My main duties and responsibilities were to contact representatives of corporate, business associations and social groups to solicit business for hotel. I was able to analyze prospective untapped markets to generate revenue for the hotel which enabled me to deliver valuable suggestions when assisting and implementing sales strategies. This later on proved beneficial when reviewing information on sales meetings, conventions, training classes, overnight travel and other functions held by organization members to select prospective customers for hotel services. I was also given the opportunity to serve as convention advisor and coordinator during function to minimize confusion and resolve problems and actively promoted and (up) sold companies loyalty program, in house facilities and other services.
I had the opportunity to work at Hotel Orchid Cochin for one year as a Sales and Marketing Executive where it helped me to empathize with customer needs, find potential customers and negotiate with them in terms of price quotations.
i had to do the training in all the departments
Master of Business Administration-Marketing & HR
Bachelor Of Hotel Management-F & B Management