Assistant General Manager
Sri Harsha Trucking Private Limited
Total years of experience :21 years, 4 Months
Authorized Bharat Benz Dealer For Telangana & Parts Of AP
Hyderabad, Telangana.
Brief: Handling day to day Aftersales service activities & Entire branches across the states to support OEM Product Bharat Benz Commercial Vehicles in terms of Service Sales, Spare Parts Sales & Marketing.
JOB DESCRIPTION:
•Handling Customer services with respect to repairs & Services and CRM activities.
•Monitoring of branches across the territory for effective operations.
•Frequent visits to branch outlets and to the customer sites for vehicles readiness and market stretch.
•Supervising Preventive Maintenance Contracts (PMC) / Annual Maintenance Contracts (AMC) of the product to surpass unscheduled breakdowns.
•Organizing Service camps as a part of market penetration and product familiarization.
•Monitoring Complete Warranty Support activities of Vehicles with principles.
•From
Handling day to day parts sales/Marketing and service marketing to support company’s franchise products from various parts of the globe.
JOB DESCRIPTION:
•Handling parts Sales/Purchase/Procurement simultaneously.
•Expertise in Hangcha Material Handling Equipment’s parts sales/service & repair.
•Handling complete refurbishment of any kind of heavy equipment’s, Commercial vehicles & Material handling equipment.
•Providing Preventive Maintenance Contracts (PMC) / Annual Maintenance Contracts (AMC) of any kind of equipments to surpass unscheduled breakdowns.
•Specialised in Backhoe Loaders, Wheel Loaders, Skid Loaders, Excavators, Cranes and other Hydraulic equipments.
•From
Heavy Equipment Division
•Nasser Bin Khaled & Sons
Doha, Qatar
PRODUCTS DEALT
•CASE HEAVY EQUIPMENTS
•BOMAG ROLLERS & COMPACT EQPTS
•KOHLER GENERATORS
•TEREX CRANES
•MERCEDES TRUCKS
•MONTABERT ROCK BREAKERS
•YALE FORKLIFTS
•PALADIN BRANDS
•CIFA CONCRETE MIXERS & PUMPS
•FIORI CONCRETE MIXERS
•BOSCH FUEL INJECTION PUMPS
•MICHELIN TIRES
•AMCO VEBA TRUCK MOUNTED CRANES
•SDMO / PRAMAC GENERATORS
•LINDEN COMANSA TOWER CRANES
JOB DESCRIPTION
•Providing the after sale support to all the above listed brands.
•Make extensive field visits to the customer’s sites to get the products feedback.
•Generating service contracts for all heavy equipments and generators.
•Actively participating the campaigns and exhibitions of products.
•Coordinating all the servicing issues of customers with that of principles directly.
•Providing training campaigns for customer’s operators & Technicians.
•Managing systematically the in-house jobs in the workshop with technicians.
•Generating reports regularly and discussing the scope of business in day to day meetings
PRODUCTS DEALT:
•CASE HEAVY EQUIPMENTS
•MANITOU TELE HANDELERS
•BENFORD DUMPERS
•TEREX DUMPERS
•SCANIA TRUCKS
•STILL FORKLIFTS
•AUGERS DRIVERS
•PALADIN BRANDS
•HYDRAULIC PUMPS AND MOTORS
•KIRLOSKAR / AGGREKO GENERATORS
•CARRIER TRANSPORT REFRIGRATION SYSTEMS
JOB DESCRIPTION:
•Effectively handling spare parts & service sales and marketing.
•Thorough product and servicing knowledge of heavy equipments.
•Simultaneously handling spare parts ware house and stores.
•Estimating the construction boom as per the situations and updating stock accordingly.
•Expertise in ERP software (Peoplesoft Technologies)
•Thorough knowledge of hydraulic systems and their working principles.
•Extensively travelling all around Abu Dhabi & Western Region to grab new business deals.
•Satisfying customers by providing special promotions and offers when market demands.
•Provided many techniques in the workshop and trained co workers to handle jobs independently.
•Coordinating with service team to trouble shoot any hydraulic equipment.
•Providing excellent support to customers in case of warranty claims
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