Logistics and Customer Service Supervisor
Savola Group
Total years of experience :5 years, 11 Months
Logistics operations to customers in food and retail industry of KSA
Efficient order entry process of sales in ERP.
Modern Trade & E-commerce channels.
SLA with Key Account/s.
Data cleansing.
Collaboraion with business units within the organization to solve out of stock cases and replacement of products.
Supervision and Improvement of logistics operations.
Replineshmint and maintaining secure stock availability.
OTC Cycle.
Case fill rate tracking.
Coached staff to ensure smooth adoption of SOP.
Inventory management.
Managing inbound/outbound logistics.
Delivering catering services.
Procurement.
Had the opportunity to present the graduation speech. Final project served topics of sustainabile practices and future of efficiency and cost saving.