head it department
Dubai Herbal and Treatment Centre
Total years of experience :21 years, 2 Months
Developing new modules and supporting the users of Hospital Management System
Steering maintenance and updation of organizational websites (www.dubaihtc.com, www.dubaieatwell.com)
Focussing on Search Engine Optimization of web pages, maintenance of updated database, reports and records
Coordinating with Onsite Managers / other departments for resolution of issues
Liaising with vendors for the purchase and renew of all IT Services and Purchases
Effectuating updation of the technologies and giving proposal to the Director
Conducting induction/ orientation programs and developing new modules for in-house systems
Providing hardware and networking support to ensure smooth functioning of operations
Maintaining Active Directory for domain login of users and granting access based on department requirements
Troubleshooting hardware/ software issues; managing various IT infrastructure (Switches, Servers, PABX, Contact Centre, Wireless Controller, Firewall, Back-up, CCTV, Access Control)
Maintaining IT Dept. with ISO (9001:2008) requirements and standards
Collaborating with third-party vendors & coordinating projects with business units & other IT departments
Evaluating vendor performance to ensure adherence to predefined specifications and execution
Highlights:
Accomplished Project on Hospital Management System for Dubai Herbal & Treatment Centre
Steered migration to ERP with Hospital Management System and Office 365
Orchestrated migration of network with minimal downtime
Managed the resources and vendors for the Renovation Project
Strong knowledge on healthcare compliances and regulations
Spearheaded budgeting, vendor selection, product and solution selection
Project:
Lead Management System
Software :- Asp, HTML, vb script, Javascript
Database :- Sql Server 2000
Modules :- Mail
Leads
Task
Events
Notes
Admin
Reports
Description
Web based application for effective management of leads
Automatic assignment of leads to marketing executives based on certain criteria’s
Viewing of full activity of the marketing executives by the managers
Projects
Signature Verification
Software :- Visual Basic 6, SQL SERVER 2000(Database)
Modules :- User
Administrator
Description
Desktop-based application used to verify signature of users
The cash limit of various signatories are shown
Signatures can be scanned and kept in database
Edit signature and cash limit accordingly
Billing System
Software :- Visual Basic 6, SQL SERVER 2000(Database)
Modules :- Sales
Purchase
Accounts
Description
Application that is used to prepare invoice for Sales or Purchase of items
Helps in viewing the cash in hand and cash at bank
View Bill Details for future purpose
Job Responsibilities:
• Configures, installs, and connects hardware so that users will be able to perform business activities includes setting-up printers, hubs, local area network servers.
• Reconfigures and reinstalls operating systems and other security systems according to established policies and procedures.
• Disables and erases all licensed software (except legal demo copies) which has not been legally purchased by Company.
• Promptly posts all vendor-supplied patches and fixes to operating systems.
• Upgrades systems software as needed to ensure secure, reliable, and stable operation of servers and related equipment.
• Maintains in a safe place an inventory of the original installation disks, CDs, and other data storage media for licensed software used on the systems.
• Issues user-IDs and fixed passwords, or other access control mechanisms.
• Configures and maintains access control systems so that users can access only those machines, software, and information which are needed to perform their jobs.
• Faithfully follows established procedures for all changes to access control systems and documents all such changes so that problems may be quickly resolved.
• Securely preserves all records indicating changes made to access control lists to facilitate investigations, disciplinary actions, and prosecutions.
• Monitors electronic mail and other data communications sent over Company network to determine that these communications are fully consistent with Company policies.
• Periodically reviews access control system logs and reports to ensure that the system is working properly and that no unauthorized activity is taking place
• Local Area Network (LAN).
First Class with 70% aggregate
First Class with 65 % aggregate