Administration assistant/ Customer service specialist
Edenred
Total years of experience :17 years, 8 Months
Registration, accommodation of patients,
Participation in drawing up the work schedule;
Follow the proper working process; emails;
Monitoring compliance with the rules of procedure by all visitors; Keeping business correspondence in Bulgarian and English; Organizing the overall performance in the office, Oversee facilities services, maintenance activities and ensure operations adhere to policies and regulations
Provides supplies by identifying needs for reception, H.K, mail room, and kitchen; establishing policies, procedures, and work schedules.
Maintaining physical and digital personnel records like employment contracts and requests,
Update internal databases with new hire information, Create and distribute guidelines and FAQ documents about company policies, Gather payroll data like bank accounts and working days, Publish and remove job ads, Schedule job interviews and contact candidates as needed, Prepare reports and presentations on HR-related metrics like total number of hires by department,
Develop training and on boarding material, Respond to employees questions about benefits and vacation balance
Welcome, registration and accommodation of patients; Participation in drawing up the work schedule; Follow the proper working process;
Monitoring compliance with the rules of procedure by all visitors; Presentations;Keeping business correspondence in Bulgarian and English; Organizing the overall performance in the office; Scheduling meeting and appointments for CEO, take accurate minutes of meeting; book travel arrangements
Answer and direct phone calls, Organize and schedule meetings and appointments
Maintain contact lists, Produce and distribute correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports, Develop and maintain a filing system
Order office supplies, Book travel arrangements, Submit and reconcile expense reports
Provide general support to visitors, Provide information by answering questions and requests
Take dictation, Research and creates presentations Generate reports, Handle multiple projects
Prepare and monitor invoices.
Take accurate minutes of meetings, Coordinate office procedures, Reply to email, telephone or face to face enquiries, Develop and update administrative systems to make them more efficient, Resolve administrative problems, Receive, sort and distribute the mail, Answer telephone calls and pass them on, Manage staff appointments, Oversee and supervise the work of junior staff, Maintain up-to-date employee holiday records, Coordinate repairs to office equipment, Greet and assist visitors to the office
