sylvie sawan, Assistant operations manager

sylvie sawan

Assistant operations manager

Karma&Co SARL

Location
Lebanon - Beirut
Education
Master's degree, Masters in business administration(emphasis management)
Experience
20 years, 5 Months

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Work Experience

Total years of experience :20 years, 5 Months

Assistant operations manager at Karma&Co SARL
  • Lebanon - Beirut
  • My current job since July 2008

Maintain all aspects of portfolios of local and franchise clients from preparing orders and shipping them, to managing their letter of credits, accounts management, and complains handling. In addition, maintain an acceptable level of staffing, motivation for the local flagships stores and shop in shop, from hiring, training, and motivating to establishing incentive programs.
•Responsible for assuring the work flow among various departments.
•Abiding by overall budgets along with achieving organizational goals.
•Managing client’s accounts, monitoring banks accounts, reconciliation auxiliaries.
•Planning and motivating personnel.
•Handling distribution channels from manufacturers to end user.

Executive & administrative project manager at Asthma center
  • Lebanon - Beirut
  • November 2006 to July 2009

•Responsible for the standard practice of Nursing by ensuring consistency across the clinical settings.
•Setting budgets semi annually, and assuring that all related parties are abiding by them.
•Generating and Analyzing reports and statistics regarding patients’ improvements and conditions.
Conducting and implementing training for healthcare providers

Night supervisor at Al Kafaat institution
  • Lebanon - Beirut
  • November 2003 to November 2007

•Dealing with the following cases: Mentally retarded, Down’s syndrome, Physical poly handicap, Autism & psychological problems.
Dealing with employees

Health community project manager at Dar EL Aytam Al Islamiya
  • Lebanon - Beirut
  • October 2005 to July 2006

Responsible for implementing and evaluating health community projects.

Staff nurse at Saint Georges Hospital
  • Lebanon - Beirut
  • November 2003 to June 2006

•Preparing patient care plans and implementing plans through tasks.
•Observing and recording the condition of patients, checking and administering drugs and injections.
•Responding quickly to emergencies.
•Organizing staff and workloads.
•Maintaining patient records and making ethical decisions related to consent and confidentialities.

Education

Master's degree, Masters in business administration(emphasis management)
  • at Middle east university
  • June 2011
Diploma, Health community
  • at USJ
  • June 2005
Bachelor's degree, Nursing
  • at University of balamand
  • November 2003
High school or equivalent, Sciences ex
  • at Ecole des soeurs de Beançon
  • June 1999

Specialties & Skills

Administration
Physical
Nursing
Microsoft office

Languages

English
Expert
French
Expert
Arabic
Expert