Account Manager
Netways
Total years of experience :18 years, 5 Months
Enhancing customer’s relationship in sectors such as: Governmental & Semi-Governmental, Oil & Gas, Real Estate and Education.
Creating and Identifying customers’ business needs
Consultation on latest technologies from Microsoft and other vendors such as K2, Kofax, Brava, CoSign, etc…
Excellence in variety of products & solutions based on Microsoft SharePoint, EPM server, Dynamics AX & CRM, BPM, BI and Lync.
Full understanding different enterprise solutions such as ( Custom Business Applications, Web Portals, Intranet Portals, eServices, mServices, Enterprise Content Management, Document Management Systems, Archiving Solutions, Capturing Solutions, Business Process Automation, Enterprise Project Management, Enterprise Communication Channels, etc…)
Setup sales technical & financial proposals, presentations, and demonstrations. Designed solutions for potential customers.
Managed, maintained and expanded the relationships with strategically important existing customers, in addition to identifying new business opportunities.
Negotiating the terms of an agreement and closing deals.
Managed a team of 10 sales executives and provided marketing strategies and Sold mobile apps, websites, social media services, marketing services, corporate identities (brochures, flyers, business cards…) Web designs & SMS services.
Prepared presentations for potential Clients.
Collected Database for potential target market.
Performed an average of 100 cold calls a month.
Arranged meetings with an average of 40 potential clients a month.
Followed up on purchase orders.
Created first class social media marketing campaigns.
Supervised social media designs.
Provided daily social media activities.
Managed multiple social media pages on Facebook, Instagram, LinkedIn, and Twitter.
Managed social media campaigns and day-to-day activities.
Provided persuasive strategies to advertise our services.
Developed sales plans and generated new client business.
Monitored competitor’s activities.
Organized interviews with potential outdoor sales agents.
Interviewed and recruited 10 outdoor sales agents.
Motivated, supported, trained and assigned targets for sales agents.
Organized and monitored outdoor sales activities.
Supervised a team of 50 employees and sold Telecom services like Bulk SMS services, Bulk SMS software, VOIP, Short Codes, IVR Numbers, and social interaction services.
Defined tasks and resource requirements.
Developed strategies for relationship management in GULF and MENA region.
Interviewed and employed 15 telesales agents.
Assembled and coordinated sales staff.
Planned and scheduled project timelines.
Provided directions and support to the sales staff.
Trained and assigned targets for sales staff.
Developed strategic sales and marketing goals and objectives with back up plans.
Assigned Marketing plans (offline and online marketing).
Continuously monitored the progress to the Sales and Marketing Manager
