Tasnim Nulwalla, Head Human Resources

Tasnim Nulwalla

Head Human Resources

IVS Global Services Private Limited

Location
India - Mumbai
Education
Master's degree, Human Resources Management
Experience
16 years, 10 Months

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Work Experience

Total years of experience :16 years, 10 Months

Head Human Resources at IVS Global Services Private Limited
  • India - Mumbai
  • My current job since July 2013

 Handling 3 companies of IVS Global - IVS Israel, Uniglobe Grand Slam Travel & IVS International countries like India, Thailand, Malaysia and Sri Lanka.
 Spearhead the HR department, managing employee strength of 150 employees and more across Globe.
 Designed, implemented and formulated HR Manual accordingly to each country.
 Developed, implement and formulated HR Policies and Procedures of the company.
 Streamlines payroll process of the company and handled 100 per cent error free payroll month on month.
 Set best HR practices according to each company & country.
 Anchored Recruitment of suitable talent for the organization.
 Designed, implemented innovative & scalable sourcing strategy in place to meet the recruitment targets.
 Have tie ups with recruitment consultants, Websites, Institutes etc to have a steady inflow of good candidates.
 Reduced TAT by giving suitable talent on board.
 Create an HR environment within the company by developing an effective HR support system.
 Develop and implement employee engagement activities like Grievance handling, monthly employee activities, employee documentation systems (personal files, confirmations, disciplinary measures, policies and more).
 Develop and implement employee motivation via consistent HR interventions.
 Handling all statutory compliance like Provident Fund, ESIC, MLWF and Professional tax month on month and overlooked statutory compliances across all the countries.
 Designed and implementing Performance Management System of the company.
 Developed and handled employee life cycle for all the employees.

Senior Manager Human Resources at SMS Taxicabs Private Limited – Tabcab
  • India - Mumbai
  • October 2011 to May 2013

People Management
 Spearhead the HR department, managing employee strength of 250 employees and more.
 Anchored Recruitment of suitable talent for the organization.
 Designed, implemented innovative & scalable sourcing strategy in place to meet the recruitment targets.
 Have tie ups with recruitment consultants, Websites, Institutes etc to have a steady inflow of good candidates.
 Reduced TAT by giving suitable talent on board.
 Improve quality of sourcing i.e. hit rate of candidates sourced against hired, ideal ratio was 3:1.
 Brought down the cost of hiring by reducing dependence on Consultants & increased funnels like reference, website, strategic tie-ups, advertising etc.
 Create an HR environment within the company by developing an effective HR support system.
 Develop and implement employee engagement activities like Tabcab Magazine, Grievance handling, monthly employee activities, employee documentation systems (personal files, confirmations, disciplinary measures, policies and more).
 Develop and implement employee motivation via consistent HR interventions.
 Develop and implement Employee Satisfaction Survey.
 Developed, implement and formulating HR Policies & Procedures of the company.
 Developed and handled salary payroll month on month.
 Handling all statutory compliance like Provident Fund, ESIC, MLWF and Professional tax month on month.
 Employee Communication, Internal communication, Birthdays / Anniversaries, Festival Events, Inter Dept. Events /Competitions / Games/Business Communication Magazine
 Developed and implement Annual goal setting exercise and KRA updation.
 Developed and handled employee life cycle for all the employees.

Senior Manager – Human Resources & Marketing at Ambassador Sky Chef – Croissant Division
  • India - Mumbai
  • August 2010 to September 2011

People Management
 Developed and conduct Employee Induction/Orientation Company Overview & joining formalities of new joinees.
 Also hiring temp staff of around 300 people for execution of World Cup order. From vendors like KT Rai and Adecco.
 Support on Budget preparation and forecasting & Ensure compliance to budget figures
 Adhere to all Statutory Compliance related to Labour Welfare, Provident Fund, ESIC and other compliances.
 Annual Goal setting exercise and KRA updation
 Ensure all relevant MIS and reports are prepared as per guidelines
 Issuance of offer letters, appointment letters, confirmation letters, relieving letters etc.
 Analysis of attrition reports and creative measures of retention
 Competency Mapping (Employee Ratings, Observed / Desired / Gaps) and Annual Performance Appraisal.
 Employee Communication, Internal communication, Birthdays / Anniversaries, Festival Events, Sports Events, Inter Dept. Events / Competitions / Games.
Marketing Management
 Implementation and execution of marketing Programmes & events like Diwali, Christmas, New Year, Valentine’s Day Celebrations and many more for all the outlets.
 Develop and implement strategies for new products and services as per market requirement and target audience.
 Develop and manage marketing tools and collateral for existing and new clients.
 Develop and implement marketing plans and projects for new and existing outlets.
Achievements
 Got Appreciation from the CEO for execution & turnover of INR 65 lakhs of World Cup catering in span of 3 days & also executing all IPL matches catering.
 In span of 8 months opened 4 new Croissants outlet (franchisee model) and expanding Croissants outlet across Mumbai and shortly in other cities.

Assistant Manager – Human Resources at Timezone Entertainment Pvt Ltd – Joint Venture with Shopper’s Stop & LAI Games Australia
  • India - Mumbai
  • August 2008 to February 2010

 Formulating HR Policies & Procedures of the HR Department
 Recruitment & Selection
 Induction & Orientation
 Payroll Management
 Separation & Settlements
 Statutory Compliance
 Employee Engagement & Motivational Activities
 Employee Satisfaction Survey
 Personnel Record maintenance & updation

Senior Executive – Human Resources at Intelenet Global Service Private Ltd
  • India - Mumbai
  • February 2007 to July 2008

 Assist Head HR for formulating HR Policies & Procedures of the HR Department
 Recruitment & Selection
 Induction & Orientation
 Payroll Management
 Separation & Settlements
 Event Management
 Employee Engagement & Motivational Activities
 Personnel Record maintenance & updation

Education

Master's degree, Human Resources Management
  • at Indian Institute of Management Calcutta
  • April 2014

Specialties & Skills

Payroll Processing
Employee Engagement
Performance Management
Employee Relations
Recruitment

Languages

English
Expert
Hindi
Intermediate
Gujarati
Intermediate