Thaer Abuawwad, Branch Sales & service

Thaer Abuawwad

Branch Sales & service

Standard Chartered - Jordan

Location
Jordan
Education
Bachelor's degree, محاسبة-بالغة الاانجليزية
Experience
6 years, 7 Months

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Work Experience

Total years of experience :6 years, 7 Months

Branch Sales & service at Standard Chartered - Jordan
  • Jordan - Amman
  • March 2020 to February 2021

Sales
Identified customer needs and proposed the appropriate and tailored solution for the cases
Promoted & Sold bank's products and services and achieved 100% of the monthly set target.
Customers Service
Directed customer's inquiries related to their accounts, products & services to the appropriate banking channels (PB, IB, ATM, cheque deposit box, SMS)
Maintained the bank's quality of service by ensuring that all customers were satisfied with their service
Operations & Administration
Prepared monthly reports for the head of the department and pipeline forecast for the forthcoming period Assured that marketing and sales materiel were updated and sustained in a timely manner Managed the in custody items and keys as per the custodian matrix and relevant P&P.

Branch sales and service at Standard Chartered
  • Jordan - Amman
  • March 2020 to February 2021
Customer Relationship Officer at Arab Bank PLC
  • Jordan - Amman
  • August 2014 to August 2018

Sales
Identified customer needs and proposed the appropriate and tailored solution for the cases
Promoted & Sold bank's products and services and achieved 100% of the monthly set target.
Relationship Management
Directed customer's inquiries related to their accounts, products & services to the appropriate banking channels (PB, IB, ATM, cheque deposit box, SMS)
Maintained the bank's quality of service by ensuring that all customers were satisfied with their service
Operations & Administration
Prepared monthly reports for the head of the department and pipeline forecast for the forthcoming period Assured that marketing and sales materiel were updated and sustained in a timely manner Managed the in custody items and keys as per the custodian matrix and relevant P&P.

customer relationship officer at Arab Bank
  • Jordan - Amman
  • August 2014 to August 2018
Sales Executive at Tenderjo LLC
  • Jordan - Amman
  • February 2013 to August 2014

Led new customers and strengthened existing relationships through account management. Exceeded monthly sales quota by an average of 120%, and consistently ranked as top performer.
Maintained CRM records, reports, and opportunities to increase sales optimization and performance within my team.
Generated sales leads organically, as well as through customer referrals, Internet research, and cold calling Established extensive relationships with key clients to maximize retention and referrals.

Sales Executive at Tenderjo
  • Jordan - Amman
  • February 2013 to August 2014

Education

Bachelor's degree, محاسبة-بالغة الاانجليزية
  • at جامعة العلوم التطبيقية
  • August 2012

محاسبة-بالغة الاانجليزية

Specialties & Skills

Service Improvement
Loan Servicing
Client Service
Sales Growth
Customer Intimacy
communications skills
Microsoft office

Languages

Arabic
Expert
English
Intermediate

Hobbies

  • القراءة
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