william okai, Universal Relationship Officer /Customer Service/ IT Cordinator

william okai

Universal Relationship Officer /Customer Service/ IT Cordinator

SG-SSB Bank Limited

Location
Ghana
Education
Bachelor's degree, Bsc. Economics and Business Administration (Management Option)
Experience
1 years, 0 Months

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Work Experience

Total years of experience :1 years, 0 Months

Universal Relationship Officer /Customer Service/ IT Cordinator at SG-SSB Bank Limited
  • Ghana
  • November 2011 to October 2012

- Selling the banks products and services
- Appointed as the team leader and IT coordinator for the installation and upgrade of the new banking software for the branch.
- Educate existing and potential customers on the Banks products and services.
- Liaising with officers in coming up with effective and efficient sales strategies.
- Opening bank account for customers.
- Served as one of the universal relationship officers within the branch.
- Serving as an IT Consultant within the Bank.
- Preparing call over schedules.
- Processing loan applications.
- Coordinating with the branch manager in preparing reports.
- Marketing the bank products to customers.

Education

Bachelor's degree, Bsc. Economics and Business Administration (Management Option)
  • at Catholic University College of Ghana
  • May 2011

Specialties & Skills

Customer Service
Data Entry
Social Media Marketing
Graphic Design
Microsoft Office
microsoft office

Languages

English
Expert

Training and Certifications

Sales Skills (Training)
Training Institute:
Ecobank Virtual Banking Institute
Date Attended:
July 2013