Operations Officer
Medicals International
Total years of experience :13 years, 11 Months
Customer service and service qualtiy.
Managing a sales team of 10 people.
Managing the office's relations with 3rd parties.
Coordinating with the main branch and all the other branches.
Managing the office's relation with the Sponsor of the company in KSA (Taking care of the legal routine procedures.)
Implementing marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars.
Contacting tourism agencies and designing products customized for their needs.
As well as customer satisfaction follow up in order to increase the quality of service.