Customer Service
Housing Bank for Trade & Finance
Total years of experience :12 years, 7 Months
* Work with and advise customers in opening accounts and performing transactions.
* Collect customer information and input data into the system, ensuring confidentiality at all times.
* Assist customers with taking out different types of loans, including personal, auto, home equity, etc.
* Meet with new bank customers to explain all the services and features the bank has to offer.
* Place phone calls to current bank customers regarding account changes or suggested options.
* Greeted bank customers upon entry and assist them in whatever they need.
* Assisted customers in opening checking or savings accounts
* Encouraged customers to sign up for bank credit/debit card for ease of use.
* Accepted and processed credit card or loan payment.
• Maintained appropriate cash limits, cashed checks, established deposits, and issued cashier’s checks, cash orders, money advances, and funds transfers
• Supported clients in every part of banking transactions.
• Able to record all transactions in a prompt and efficient manner.
• Hands on experience in providing exceptional customer service and resolving clients’ accounts issues.
• In depth knowledge of examining instruments for endorsements and verification purposes.
• Proficient in using computers and other office equipment.
• Keep a record of excess or less cash at the end of shift
I graduate withe excellent degree