Key Account Manager
Umniah
Total years of experience :15 years, 8 Months
• Perform various sales activities (face to face, site inspection...etc.).
• Negotiate, Maintain and follow up corporate business relationships and offers, to attain positive relationships.
• Analyze production revenue by helping to determine the pricing schedules for quotes, promotions, and negotiations, keep on track by updating the database on the opera system (CRM).
• Enhance the targeted business knowledge by using different sales techniques.
• Expedite the resolution of customer issues and complaints to achieve the best customer satisfaction.
As we help people to enhance and implement the preferred business solutions as we assist them with their business plans by providing the right product.
Maintaining strong cognitive skills, including problem analysis. Quickly and successfully solving customer challenges while communicating clearly and effectively in all situations, demonstrating great interpersonal skills.
Bayt.com is a leading company as they are considered number 1 Job site in the MENA region.
Acquiring companies that have no significant revenue history with bayt.com's recruitment products and services to Initiate and develop a strong relationship with assigned verified leads.
Acting Effectively and manage business in assigned database through a transnational and solution by using oriented selling approach.
Determine customers' recruitment needs, Give online demonstrations to clients on Bayt.com in order to handle objections and convince customers to buy, working along with CRM to achieve my:
-Target Achievements.
- Job Fairs.
-CV clinics.
Jobedu is a private label apparel brand that produces the awesome works of established Arab designers and illustrators on t-shirts, hoodies and much more. In addition, Jobedu proudly hosts and promotes the contemporary Arabic music scene including rock, hip hop, jazz, electronic and other genres.
Continuously taking care over the tasks to maintain the stores and keep the traffic pumping in to increase sales and achieve company's targets.
-Attracting potential customers by answering product and service questions; suggesting information about other products and services.
-Opening customer accounts by recording account information.
-Maintaining customer records by updating account information.
-Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-Maintaining financial accounts by processing customer adjustments.
-Recommending potential products or services to management by collecting customer information and analyzing customer needs.
-Preparing product or service reports by collecting and analyzing customer information.
-Contributing to team effort by accomplishing related results as needed.
The store is a place where you can find your hobbies ( Toys for big boys ).
- Cross selling.
- Customer Management.
- Show room appeal care.
- Training new joiners.
- Customer support.
- Sales.
British Embassy - Amman (Visa Section) as Data Entry and Filing (5/7 to 30/9/2009)
Crystell call - Amman as a CCA (Customer Care Agent)
Finished B.Admin. at Middle East University
Prince Hamza High School (Private Chercassian School) / Amman 2008