Mahmoud Salem PMP® ITIL®, Business Unit Head

Mahmoud Salem PMP® ITIL®

Business Unit Head

Starlink

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, electrical (communication and electronics) Engineering
Experience
15 years, 5 Months

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Work Experience

Total years of experience :15 years, 5 Months

Business Unit Head at Starlink
  • Saudi Arabia - Riyadh
  • My current job since November 2020
Product Manager at Starlink
  • Saudi Arabia - Riyadh
  • November 2019 to October 2020
Business Developer at PanExcel Consulting and IT Services
  • Saudi Arabia - Riyadh
  • May 2019 to November 2019

Specialties:

Cloud Services, Infrastructure (Storage/backup) & Virtualization, BI (Business Intelligence), Applications Development.

Duties and Responsibilities:

 Explain prospective clients about the portfolio products & services offered and follow up with them in order to close the business deals.
 Proposes and develops new strategic partnerships.
 Work on Sales & presales activities to define client’s needs & propose the right solution from wide range of vendors (Nutanix, VMware, DellEMC, NetApp, Veeam, CommVault, AWS Cloud, Microsoft Azure, RedHat, and Tableau).
 Aligned and in coordination with the partners, distributors and vendors for accounts mapping and alignment to generate business opportunities.
 Aligned and in coordination with largest IT System Integrates to handle available SOWs and professional services.
 Develop business and marketing plans in coordination with Managing Director to achieve revenue goals.
 Develop business, commercial & technical proposals for new and existing customers.
 Develop strong customer relationships in order to generate high volume of prospective clients.
 Participate in industry forums, client discussions, and conferences as a representative of the organization.
 Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
 Hire, train and guide the marketing and sales associates.
 Participating in preparing project plans, coordinating and liaising between clients, project staff.

Projects, Leads and proposals sample:

 VMware Private Cloud VMC project; vRA, vRO, vRBC (TamkeenTech Jan. 2019).
 Microsoft Azure Stack proposal (MOJ, Jul. 2019).
 Amazon AWS proposal; DNS/NTP Deployment (JHAH Aramco, Sep. 2019).
 Microsoft Azure Public proposal for E-Commerce & Mobile Application Hosting (Yamama Cement Sep. 2019).
 DellEMC VNX/Centera Migration proposal (Zain KSA, Oct. 2019).
 DellEMC Backup & Recovery project; Data Domain, NetWorker and Data Protection Advisor (KSU, Oct. 2019).

Business Developer at PanExcel Consulting and IT Services
  • Saudi Arabia - Riyadh
  • May 2019 to November 2019

Specialties:

Cloud Services, Infrastructure (Storage/backup) & Virtualization, BI (Business Intelligence), Applications Development.

Duties and Responsibilities:

 Explain prospective clients about the portfolio products & services offered and follow up with them in order to close the business deals.
 Proposes and develops new strategic partnerships.
 Work on Sales & presales activities to define client’s needs & propose the right solution from wide range of vendors (Nutanix, VMware, DellEMC, NetApp, Veeam, CommVault, AWS Cloud, Microsoft Azure, RedHat, and Tableau).
 Aligned and in coordination with the partners, distributors and vendors for accounts mapping and alignment to generate business opportunities.
 Aligned and in coordination with largest IT System Integrates to handle available SOWs and professional services.
 Develop business and marketing plans in coordination with Managing Director to achieve revenue goals.
 Develop business, commercial & technical proposals for new and existing customers.
 Develop strong customer relationships in order to generate high volume of prospective clients.
 Participate in industry forums, client discussions, and conferences as a representative of the organization.
 Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
 Hire, train and guide the marketing and sales associates.
 Participating in preparing project plans, coordinating and liaising between clients, project staff.

Projects, Leads and proposals sample:

 VMware Private Cloud VMC project; vRA, vRO, vRBC (TamkeenTech Jan. 2019).
 Microsoft Azure Stack proposal (MOJ, Jul. 2019).
 Amazon AWS proposal; DNS/NTP Deployment (JHAH Aramco, Sep. 2019).
 Microsoft Azure Public proposal for E-Commerce & Mobile Application Hosting (Yamama Cement Sep. 2019).
 DellEMC VNX/Centera Migration proposal (Zain KSA, Oct. 2019).
 DellEMC Backup & Recovery project; Data Domain, NetWorker and Data Protection Advisor (KSU, Oct. 2019).

Country Operation Manager at Shams al Madar LTD.
  • Saudi Arabia - Riyadh
  • January 2017 to May 2019

 Develop analytical frameworks and reporting to support the company in business decision-making, including the development of engagement programs to improve quality & engagement.
 Success metrics for customer SLA's, facility operational and financial performance.
 Design, development & improvement of the systems which creates and delivers the company's products / services.

Product Manager (PMP®) at Gemtek Technologies Co. Ltd
  • Saudi Arabia - Riyadh
  • April 2013 to December 2016

 Work on sales and presales activities to define the client needs and propose the right solution. Prepares and reviews responses to Requests for Information (RFI), responses to Requests for Proposal (RFP), contracts, and statements of work.
 Generate sales among client accounts, including upselling g and cross-selling.
 Operates as the point of contact for assigned customers.
 Develops and maintains long-term relationships with accounts.

LTE/WiMAX Technical Assistant Manager at Seowon Intech Co., LTD- Middle East & Africa Region
  • Jordan - Amman
  • September 2012 to March 2013

 At Seowon Intech I headed the LTE devices testing team for CPE benchmarking and regression testing, setting testing procedures to evaluate new LTE/3G/4G devices and performing OTA RF tests

Radio Network planning and optimization engineer at Mada Jordan Communication (WiMAX and VoIP Operator)
  • Jordan - Amman
  • December 2009 to September 2012

Promoted to RF planning & optimization Engineer responsible to implement software and hardware updates for WiMAX system element, planning and optimization actions to enhance the performance.

IP Planning and operational WiMAX Engineer at Mada Jordan For Telecommunications
  • Jordan - Amman
  • March 2009 to December 2009

Below is a highlight of my responsibility in this IP network engineering role:

 Design, deployment, testing, maintenance, and documentation of all networks infrastructure, this includes: (Switching infrastructure, Routing Infrastructure, Remote access servers, Firewalls, and Internal Network).
 Standardize and maintain core IP infrastructure software and configurations.
 Responsible for operations and maintenance (O&M) activities associated with Internet, IP/MPLS and Voice based systems.

Trainee at Jordan mobile Telephony Services Company Ltd. Zain
  • Jordan - Amman
  • June 2008 to August 2008

Training with Zain Company in RF-planning & optimization department

student at GCE-General Computers and Electronics company
  • Jordan - Amman
  • June 2008 to July 2008

am attended in CCNA course in GCE company for one month

Education

Bachelor's degree, electrical (communication and electronics) Engineering
  • at Jordan university of science & technology University
  • January 2009

Rank :very Good

Specialties & Skills

Virtualization Solutions
IT Infrastructure
Cloud Computing
Account Management
microsoft office
Account Managment
Product Management
Positive attitude and aggressive desire for results
Strong communication and organizational skills
Work effectively in a team environment
More than 5 years of experience working for a telecom equipment manufacturer, leading operators and
Engineering & sales background, customer support, project management, Product management and account
Demonstrated record of success in Telecom FTTX, 4G and Wireless devices development
Infrastructure & Virtualization
Backup & Storage Solutions
Cloud Services
Hyper Converged Infrastructure

Languages

English
Expert
Arabic
Expert

Memberships

IEEE
  • membership
  • January 2007
PMI
  • Find an opportunity
  • November 2018

Training and Certifications

ITIL® V4 Foundation Certificate in IT Service Management (Training)
Training Institute:
AXELOS Global Best Practice
Date Attended:
March 2019
Duration:
16 hours
Project Management Professional (Certificate)
Date Attended:
December 2018
Valid Until:
December 2021
LTE Radio Planning Professional (Certificate)
Date Attended:
January 2012
Valid Until:
January 2012
CP16/Introduction to WiMAX (Certificate)
Date Attended:
November 2009
Valid Until:
November 2009
WiMAX RF BootCamp (Certificate)
Date Attended:
January 2011
Valid Until:
January 2011
Mobile WiMAX Access Network Signaling (Certificate)
Date Attended:
December 2011
Valid Until:
December 2011
Microsoft Office Advance Excel 2007 (Certificate)
Date Attended:
November 2010
Valid Until:
November 2010
WiMAX Forum Core Network Engineer “WFCE” (Certificate)
Date Attended:
December 2009
Valid Until:
December 2009

Hobbies

  • Football