Outsource Recruitment and Onboarding Manager
STC
Total years of experience :22 years, 3 Months
• Manage the recruitment and onboarding of external contractors for STC’s outsourced operations that involve among others: supervising the search, sourcing, selection, negotiation and onboarding of qualified candidates.
• Monitor adherence to contracts between STC and its contractor companies with regard to HR and other administrative process and procedures.
• Involve in the development and implementation of Talent Acquisition plans and ensure its alignment with the corporate objectives.
• Maintain high level of customer’s satisfaction and engagement among different stakeholders with regard to recruitment process and other related functions by ensuring compliance with organizational policies, procedures and quality standards.
• Develop reports on contractors’ services and other related analytics for management information and decision-making.
• Handle disputes between contractors and their relevant stakeholders and ensure timely resolution of issues and concerns.
• Interpret/implement changes, provide guidance and support necessary for continuous improvement.
• Direct and manage assigned mandates, providing leadership with the team and facilitate work processes in order to achieve high performance standards in the department and organization as a whole.
• Manage the Bank outsourcing and onboarding activities in various recruitment stages such as CV sourcing, shortlisting of candidates, interviewing, document verification, offer negotiation, pre and onboarding, hiring, post boarding and recruitment surveys.
• Deliver a superior new hire experience by providing a high level of customer service and maintain best practice throughout the pre-employment onboarding process.
• Ensure the completion and accuracy of all pre-employment processes and forms according to the policy and guidelines while maintaining data integrity.
• Audit all candidate information, verify background investigations and drug-test results, oversee the fingerprinting and licensing processes as applicable as well as adhere to record retention guidelines.
• Interact with new Hires, Recruiters, Recruiting Managers, Hiring Managers/Executives and other areas of Human Resources as needed.
• Provide great customer service while answering questions and provide update status on any recruitment stage.
• Ensure focus on 100% world class and highly effective orientation experience for New Hires.
• Effectively use the Employee Experience Journey Mapping in order to better understand employees and identify the best way to engage them.
• Develop report and act upon Key Performance Indicators (KPI) to measure effectiveness and success.
• Manage outsourcing of staff in the bank.
• Assess, screen and shortlist desirable candidates against the qualifications of the vacant job/position.
• Validate documentary requirements submitted by candidates to ensure authenticity and avoid misrepresentations of documents.
• Member of Human Capital Team at Alinma Bank in updating the policies and procedures of human capital.
• Perform end-to-end recruitment process for the Bank's manpower requirements.
• Conduct employee meetings.
• Source for suitable candidates to fill in vacancies.
• Project Manager for the Recruitment System "Talentera".
• Coordinate with OD to ensure budget is available to commence recruitment.
• Conduct data analysis based on the Bank’s recruitment trend vis a vis manpower requirement.
• Manage the selection of suitable candidates for the “AlQaweel Ameen” and “Fresh Graduate” Programs of Alinma Bank wherein fresh talents are recruited and being integrated into our organization to train and develop them to become competent and desirable future talents.
• Develop and regularly update the Employee’s Handbook for new joiners.
• In-charge for the delivery and analysis of recruitment surveys and other related surveys for continuous process improvement.
Recruitment Team Leader
Recruitment & Selection / Human Resources
Saudi Electricity Company
• Responsible for contracts of manpower projects and outsourcing.
• Responsible for outsourcing recruitment attract diverse and qualified temporary employee, and convert their status to a full time permanent job.
• Member of the project team STP "Strategic Transformation Program", an initiative to attract talents.
• Member of the team working on the program Success Factors.
• Evaluated qualifications and experience of job applications and review job offers
Planning & Budgeting Analyst Supply Chain / Materials Sector Saudi Electricity Company • Participated in the risk management project. • Coordinator for change management project to restructure the material sector. • Mentor of quality in the department for procedures and information systems. • Responsible for the program of innovation and distinction in the department. • Coordinator of the department. • Followed-up plans on operating and capital budgets and promotions and bonuses. • Member of the team project in developing the customer service staff at the materials sector.
