Mastan Sharif

Customer Support Officer at MphasiS

• India - Bengaluru
• My current job since June 2012

 Answered over 150+ incoming calls per day. Solely handled all inquiries from customers
 Pleased customers under all circumstances: Patiently dealt with irate customers.
 Attending escalation calls apart from taking normal calls
 Compiling the data of the customer in the system
 Understanding the queries of the customers
 Solved the general issues of the customers