Total Years of Experience: 6 Years, 9 Months
May 2010
To August 2013
Area Coach
at KFC
Location :
Bangladesh
• Planning and working to budgets, help the restaurant manager to maximize profits and achieve sales targets.
• Recruiting new team member, training and developing existing staff, motivating and encouraging operation level management team to achieve targets.
• Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations.
• Ensuring high standards of customer service are maintained in all restaurants.
• Devising and marketing promotional campaigns;
• Preparing reports and other performance analysis documentation;
• Establishing relationships with the local community and undertaking activities that comply with the company's corporate social responsibility.
• Recruiting new team member, training and developing existing staff, motivating and encouraging operation level management team to achieve targets.
• Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations.
• Ensuring high standards of customer service are maintained in all restaurants.
• Devising and marketing promotional campaigns;
• Preparing reports and other performance analysis documentation;
• Establishing relationships with the local community and undertaking activities that comply with the company's corporate social responsibility.
August 2006
To December 2009
Shift Manager
at McDonalds
Location :
United Kingdom - London
Maintain service and security standards during the shifts. Opening and closing the store and oversee the teams to make sure company policies are being met. Offer information and coaching to the team member. Maintaining good working relationships with the team members. Check all the customer needs during the shift. Make sure the food quality meet the brand stranded, Check the stock during the shift and have the proper inventory report after end of the shift. Count all the cash and make sure it safely deposited.
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