Senior Sales Engineer, Water Utility
Grundfos Gulf Distribution
Total years of experience :8 years, 5 Months
Tasked with selling solutions into the water utility segment across the GCC
Managed P&L of several key accounts and increased profitability by 3% utilizing the best product mix and price increase strategies
Secured orders for complex projects through relationship building and a consultive sales approach
Regularly Exceeded Monthly sales targets (Total of 2M USD)
Achieved 88% customer satisfaction
Established new partnerships and distribution channels
Tasked with developing and growing the water treatment product portfolio across the GCC markets
Led all aspects of the business development process, including prospecting, outbound activities (phone, email and social channels) and inbound lead management and conversion
Worked closely with Sales and marketing team to prioritize key accounts, identify key prospects and develop business strategies to ensure pipeline progression
Raised brand awareness and loyalty by conducting regular trainings and seminars for customers
Achieved 20% growth in sales of the products by establishing new channel partners and business models (Total 4M USD)
Led the localization of certain products to ensure lower costs and better competitiveness resulting in a 7% increase in profitability
Updated and maintained SAP (CRM) with activities and account/prospect information
Managed a team of 3 technicians and 1 junior engineer and ensured proper planning of their time and skills to consistently deliver projects on time and within budget
Handled several small to medium (0.25-1M$) projects simultaneously (Chemical Injection Skids, RO Skids and plants, Disinfection plants)
Prepared technical and commercial offers for complex projects for government clients such as DEWA and Dubai Municipality.
Developed a project costing and selection tool to accelerate preparing offers which was adopted by other engineers
Guaranteed stakeholder’s expectation were met by managing their expectations and preparing regular project status reports and recommendations in a timely manner
Successfully commissioned all delivered projects at site with high customer satisfaction
Developed Design Guidelines and Operating Conditions for a Membrane Bio-Reactor (MBR)
Conducted economic analysis and feasibility study of different (MBR) Designs