Omar El Smaile, Senior Sales Engineer, Water Utility

Omar El Smaile

Senior Sales Engineer, Water Utility

Grundfos Gulf Distribution

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Master, MBA
Expérience
8 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 5 Mois

Senior Sales Engineer, Water Utility à Grundfos Gulf Distribution
  • Émirats Arabes Unis - Dubaï
  • janvier 2020 à janvier 2021

 Tasked with selling solutions into the water utility segment across the GCC
 Managed P&L of several key accounts and increased profitability by 3% utilizing the best product mix and price increase strategies
 Secured orders for complex projects through relationship building and a consultive sales approach
 Regularly Exceeded Monthly sales targets (Total of 2M USD)
 Achieved 88% customer satisfaction
 Established new partnerships and distribution channels

Senior Application Specialist à Grundfos Gulf Distribution FZE
  • Émirats Arabes Unis - Dubaï
  • mars 2018 à décembre 2019

 Tasked with developing and growing the water treatment product portfolio across the GCC markets
 Led all aspects of the business development process, including prospecting, outbound activities (phone, email and social channels) and inbound lead management and conversion
 Worked closely with Sales and marketing team to prioritize key accounts, identify key prospects and develop business strategies to ensure pipeline progression
 Raised brand awareness and loyalty by conducting regular trainings and seminars for customers
 Achieved 20% growth in sales of the products by establishing new channel partners and business models (Total 4M USD)
 Led the localization of certain products to ensure lower costs and better competitiveness resulting in a 7% increase in profitability
 Updated and maintained SAP (CRM) with activities and account/prospect information

Project and Proposal Engineer à Prominent Juffali FZC
  • Émirats Arabes Unis - Sharjah
  • février 2013 à mars 2018

 Managed a team of 3 technicians and 1 junior engineer and ensured proper planning of their time and skills to consistently deliver projects on time and within budget
 Handled several small to medium (0.25-1M$) projects simultaneously (Chemical Injection Skids, RO Skids and plants, Disinfection plants)
 Prepared technical and commercial offers for complex projects for government clients such as DEWA and Dubai Municipality.
 Developed a project costing and selection tool to accelerate preparing offers which was adopted by other engineers
 Guaranteed stakeholder’s expectation were met by managing their expectations and preparing regular project status reports and recommendations in a timely manner
 Successfully commissioned all delivered projects at site with high customer satisfaction

Intern – Post Graduate Project à GE Water and Process Technologies
  • Canada - Oakville
  • mai 2012 à septembre 2012

 Developed Design Guidelines and Operating Conditions for a Membrane Bio-Reactor (MBR)
 Conducted economic analysis and feasibility study of different (MBR) Designs

Éducation

Master, MBA
  • à IE Business School
  • décembre 2020
Master, Process Systems Design and Operations
  • à McMaster University
  • janvier 2012

Baccalauréat, Chemical Engineering
  • à McMaster University
  • janvier 2011

Specialties & Skills

ACCOUNT MANAGEMENT
BUDGETING
BUSINESS DEVELOPMENT
BUSINESS STRATEGY
COST ANALYSIS
CUSTOMER RELATIONS
ECONOMIC ANALYSIS
ENGINEERING
EQUITIES
LANGUAGES

Langues

Arabe
Expert
Anglais
Expert