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Ahmed El-Shenawy

IT Help Desk & Maintenance Team Leader

(Alkan Group)ALKAN Networks, ALKAN Telecom & ALKAN CIT

Location:
Egypt - Cairo
Education:
Bachelor's degree, Bachelor of Laws
Experience:
17 years, 11 months
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Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  17 Years, 11 Months   

February 2012 To Present

IT Help Desk & Maintenance Team Leader

at (Alkan Group)ALKAN Networks, ALKAN Telecom & ALKAN CIT
Location : Egypt
*Responsible for manage my team, share information & take decisions in purchasing issue & maintenance issues with Agent

*work in Technical support, LAN section & Maintenance Hardware of Computer and Laptops Fix All components in all companies in Alkan Group.
* Monthly saving cost average 5000 L.E by internal maintenance
* make a survey for our areas
April 2002 To January 2005

Technical support specialist

at Computer Agial
Location : Egypt - Cairo
Work in Maintenance Software & Hardware of Computer and network

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
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October 2004

Bachelor's degree, Bachelor of Laws

at Cairo University
Location : Egypt - Cairo

Specialties & Skills

Microsoft Technologies

2 + Endorse

Information Access

2 + Endorse

ACCESS

0 + Endorse

EXCEL

0 + Endorse

FRONTPAGE

0 + Endorse

LAN

0 + Endorse

MAC

0 + Endorse

MAINTENANCE

0 + Endorse

MICROSOFT WINDOWS

0 + Endorse

POWERPOINT

0 + Endorse

TECHNICAL SUPPORT

0 + Endorse

TRAINING

0 + Endorse

preparing MBA

0 + Endorse

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.
Add Your Languages

Arabic

Expert

English

Expert

French

Intermediate

Training and Certifications

 Training in Technical support & LAN section ( Training )

Alkan Networks company
June 2005

 Managing a Microsoft windows server 2003 environment 2274 ( Training )

Virgi Tech
January 2008

 -  Windows Server 2008 Training Network Infrastructure Configuration Windows Server 2008 Training ( Training )

New Horizons
January 2010

 Hardware maintenance ( Training )

Smouha Academy
March 2012

 Course of Maintenance electronic component of computer and mobile phone ( Training )

MESC
November 2002

 YAT Professional Diploma in Network ( Training )

YAT education Center
December 2004

  Computer skills & English course with English for computers. ( Training )

The American University in Cairo
April 2004

Recommendations

Why should I get recommendations?
Get recommendations from your peers and make your profile stand out! Recommendations help employers see that you'er distinguished in your professional areas of expertise.

As Finance manager in ALKAN CIT & International subsidiaries

By
Hosny Abd Allah
(COLLEAGUE) on 24-05-2015
"Ahmed is a self-motivated, cooperative and hard worker"
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