Total Years of Experience: 17 Years, 2 Months
October 2021
To Present
Head Of Customer Service
at Carrefour - Saudi Arabia
Location :
Saudi Arabia - Riyadh
- Responsible for all customer care & customer experience matters.
- Managing both teams in Carrefour & Call Center
- Managing both teams in Carrefour & Call Center
August 2018
To Present
Customer Service Manager
at Carrefour
Location :
Saudi Arabia - Khobar
None
November 2019
To October 2021
Customer Experience Manager
at Carrefour - Saudi Arabia
Location :
Saudi Arabia - Riyadh
Customer voice & experience
December 2005
To June 2015
Branch Manager
at Saudi Fransi Bank
Location :
Saudi Arabia
Managing Branch employees and sales and report to Eastern Province
November 2003
To December 2005
Financial Consultant
at Tawunia Insurance Co.
Location :
Saudi Arabia - Dammam
Selling Takaful Policies and following up with customers and reporting to Head office as a supervisor
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